Package Concierge

Fort Lauderdale, FL
Operations – Flow Operations /
Hourly, full-time
/ On-site
About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role
As a Package Handler, you will play a crucial role improving our resident’s experience by ensuring prompt and precise package processing in our high-rise apartment buildings. As a part of our dedicated team, you will manage all package-related operations seamlessly, prioritizing convenience and security for our residents.


    • Receive and process all types of packages, and deliveries maintaining a flawless package management system
    • Sort and track packages from receipt by the building to receipt by addressee/package owner
    • Document custody transfers from receipt to delivery
    • Organize package storage area for efficiency and safety
    • Communicate effectively with team members and residents to issues related to package delivery or non-receipt
    • Safely perform physically demanding tasks, including pushing, pulling, bending, and lifting packages
    • Handle packages with the utmost care, skillfully avoiding any drops or abrupt movements that might result in injury or potential damage

Ideal Background

    • Strong organizational skills with an ability to manage a high volume of packages
    • Excellent communication skills to interact effectively with residents and team members
    • Strong attention to detail, ensuring precise tracking and effective distribution of packages
    • Customer-focused mindset with a dedication to delivering top-notch service
    • Ability to adapt to a flexible schedule aligned with package flow dynamics
    • Ability to collaborate effectively with various teams to ensure seamless operations
    • Friendly demeanor
$18 - $20 an hour
• Excellent Medical, Dental, and Vision Insurance Plans (fully employer-paid options exist)
• Paid Time Off
• Spending Accounts
Employee Assistance Program
Life Insurance
Disability Insurance