Technical Trainer (m/f/d) German speaker

Erlangen, Germany
Engineering – Commissioning /
Full-time /
Hybrid
About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
 
OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

ABOUT THE POSITION:

The Technical Trainer (m/f/d) will drive creation and execution of energy storage training programs in a way that is engaging and informative, to help transform the way we power our world. The position will work with internal/external customers to ensure training requirements are met for our products and services initiatives. This position will report to the Services Training Director.

Your tasks: 
• Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers
• Perform hands-on training on-site or at a training facility and include job performance measure evaluations of trainees
• Maintain training content and revisions on Learning Management System (LMS) or other learning platforms and utilize reporting within the system
• Liaise with subject matter experts regarding instructional design and product specific training
• Provide feedback and input to documentation to include training content and technical manual or procedures
• Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve

Your skills:
• An undergraduate degree required with strong preference for technical degree.
• 3+ years related experience in electric utility or independent power producer within generation / operations / technical teams (preferably renewable energy as a technical trainer, senior operations & maintenance technician)/ commissioning
• Experience using training content editing tools preferred
• Strong understanding of business goals and standards for customer service
• Ability to thrive in a fast-paced and high-pressure environment
• Must have excellent verbal and written communication skills as well as follow-up
• Excellent MS Office; Primavera; SCADA Experience; Problem Solving skills
• Creative skills to develop content, training methods and mediums
• Open to new training and support technologies like AR, VR.
• Must be willing and able to travel up to 20% of the time in support of training schedules
•English and German C1/C2 level required; other language is beneficial

Our benefits:

Attractive pay in line with the metal collective agreement
30 days annual vacation
Hybrid working in Berlin or Erlangen
Flexible working time
Company pension plan
Capital forming payments for Tarif-Employees
Kindergarten allowance taxfree (100€/kid/month)
Culture based on values within diverse teams, open and transparent communication with a focus on DE&I
Personal development (LinkedIn Training, inhouse training, workshops)
Sabbatical Option
Home office allowance
Corporate Benefits

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.