Claim Manager - German speaker (m/f/d)

Erlangen, Germany / Berlin
Legal – Legal /
Full-time /
Hybrid
About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.
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OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

Change the way we power the world to create a more sustainable future!

This is Fluence’s mission, and we fulfill it every day by deploying and servicing complex battery energy storage systems in multiple countries in EMEA, very prominently in Germany.

What’s the Claim Manager’s role in this? Our offerings are not only technically complex. They also require challenging contractual and commercial structures and bring with them multiple interfaces between technical, commercial, and legal matters – requiring significant claims management talent to manage all sorts of claims between different project parties – always with the objective to meet customer requirements and deliver in time and in budget. Super-interesting and never boring!

The Claim Manager will have an in-depth role in the day-to-day management claims for Fluence high-profile projects in Germany. Work in other jurisdictions might occasionally be required. If you are ready to assume responsibility in a fast-paced environment, you should read on!

The workplace for this role is either in our office in Berlin or Erlangen. Our hybrid working model involves working in the office 2 to 3 days a week.

We’ll tell you more about the role and Fluence below, but first let’s talk about you.

You:
·        Are responsible, agile, leading and fun. (Hint: these are Fluence’s core values, and we mean it. Seriously!)
·        Speak German fluently and have a track record of independently mastering German claims and contracts. As English is our “lingua franca” you are also able to communicate fluently in this language.
·        Have a minimum of 5 years experience working on claims managements in of complex projects. If you had worked in the construction or energy industry we would be impressed. If you had worked successfully on battery projects, we might think you are very fancy, indeed.
·        Are not an ivory tower person but have excellent judgment, both in business and interpersonal matters, except you like lawyers. You can win the day for Fluence, and the other side thinks you’re awesome.  People sometimes tell you “Wow, I didn’t know claim managers could be cool.”
·        Enjoy interacting with and blending in well in a highly diverse environment. ·   The box is no limiting factor for you – you like looking out of it. You challenge and are ready to be challenged (by) your peers in a project delivery team or within the wider Fluence in the interest of the best possible position for Fluence.
·        Have impeccable ethics and a commitment to compliance and safety. (We don’t make jokes about compliance or safety.)
·        Exude strong interpersonal skills, flexibility and a highly self-motivated work style. In a room full of industrial-grade rock stars, you’ll blend in like a chameleon.

YOUR NEW JOB

This role will support the German Delivery Teams in managing and mastering their claims. This is no role in isolation - you are expected to be a part of the team and add value in close interactions with your peers. We strongly believe in ONE TEAM!

Well, claims are a serious business – so let’ look at what that might mean for you in detail:

·        Provide analysis and evaluation of claims, collect and evaluate relevant facts and records. Provide strategies for claim resolution, defenses and counter-claims and provide substantiation support
·        Support the technical, commercial and legal strategy of negotiation with our customers and suppliers in the event of changes, delays, adjustments or unforeseen circumstances that may arise in during the delivery period
·        Prepare reports and recommendations related to claims and disputes including the evaluation of quantum impact
·        Manage delay analysis process for all planning/time elements of claims, advise appropriate methods of delay and program analysis
·        Dissect construction programs for the purposes of assessing entitlements
·        Ensure that Fluence’s exposure is correctly diagnosed, accurately reported and effectively mitigated
·        Design and implement claims management processes. Identifying and rectifying patterns of challenges across EMEA and global delivery
·        Educate and train other colleagues on how they can support effective claim management
·        Work collaboratively with key internal stakeholders and colleagues in relation to reporting and management of claims
·        Participate in other initiatives of the global Fluence Delivery or Legal teams

OUR BENEFITS

·  Attractive pay in line with the metal collective agreement
·  30 days annual vacation
·  Hybrid working in Berlin or Erlangen
·  Flexible working time
·  Company pension plan
·  Capital forming payments for Tarif-Employees
·  Kindergarten allowance taxfree (100€/kid/month)
·  Culture based on values within diverse teams, open and transparent communication with a focus on DE&I
·  Personal development (LinkedIn Training, inhouse training, workshops)
·  Sabbatical Option
·  Home office allowance
·  Corporate Benefits

Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.