Senior Content Writer

Toronto /
Growth – Marketing /
Full time
Why work for us?

Our vision at Flybits, is to empower financial institutions to bring meaning and wisdom to the data that surrounds every customer, allowing them to live their best lives. 
The future of financial services started with the smartphone and now banks must evolve to win the fight for relevance and trust. We help them radically transform their mobile channels by creating the most powerful way for them to interact with their customers transforming data into valuable recommendations and business outcomes. By embedding a multi-dimensional contextual lens across every mobile customer experience, we enable organizations to engage an audience of one at scale, through data-driven, predictive and proactive experiences. We do this while fully protecting a customer’s privacy, and ultimately evolving a bank’s digital channels into a destination that builds trust. 

Join our global team striving to become a catalyst for change in financial services, help grow our collective wellbeing, and join our mission to fly with impact. Learn more about how we work.

Named as a 2021 top 50 Great Place to Work® in Canada, Flybits has also been recognized by LinkedIn Top Startups and Canadian Innovation Exchange Top 10, as one of the hottest high-growth global companies to work for in the country. Some of our other recent recognitions include:

·    Best Customer-Facing Banking Tech Company in Canada
·    Canada’s Top 50 Fintech Companies by Digital Finance Institute
·    Technology Fast 50™ award winner by Deloitte Canada
·    LinkedIn Top 15 Startup

What is the opportunity?

    • We’re looking for a senior marketing content writer that can bring the Flybits story to life, from the strategic - high level messaging that will resonate with our prospects, stakeholders, and the media, to the tactical - ideating, creating, and developing thought-leading content that tells our story and dives right into our product. 
    • Ideally, the content you produce is so valuable that it can solve problems on its own. You possess several years of experience writing content for a B2B technology SaaS company and have strong experience in growing a company’s brand, increasing awareness, and driving inbound demand through valuable and insightful content.

Strategic Responsibilities

    • Collaborate with the marketing team and other internal stakeholders to deliver an effective content marketing strategy and editorial plan to increase the visibility of Flybits and support demand generation, corporate marketing and communications, social media, and product marketing. 
    • Leverage market data, internal data, and trending topics to generate relevant ideas and topics for content creation for lead generation and SEO programs.
    • Contribute to the content experience strategy by utilizing qualitative and quantitative research.

Writing Responsibilities

    • Create a broad range of engaging content across multiple channels, that resonates with different personas and targets different stages of the buying cycle (blog posts, whitepapers, ebooks, reports, webinars, infographics, website pages, etc.).
    • Write shorter-form copy/content as needed to support social media, nurture campaigns, public relations, etc. in order to further the Flybits brand.
    • Develop, research and proofread to ensure all public-facing content is high quality and accurate.
    • Implement and follow a thorough content production process that includes a comprehensive process including, but not limited to, sourcing and interviewing subject matter experts
    • Plan and successfully deliver key projects, materials and partnerships including webinars, podcasts, and speaking engagements.
    • Master the Flybits voice, from short pithy headlines and social media posts to longer-form written content that highlights the value of our platform.

What you need to succeed

    • Excellent writer and storyteller; ability to generate creative, impactful ideas and content
    • Strong ability to research, listen, and interview
    • Previous experience writing in different tones with content targeted to different personas
    • A passion for writing about technology, Marketing, and digital
    • Understanding of inbound marketing and SEO best practices and how to apply them to our on-page content, including content categorization and structure, content development, distribution, and measurement
    • Organized, detail-oriented, and committed to deadlines, but flexible in a changing environment
    • Experience in implementing best practices for sales copy, content strategy and the management of social media platforms are assets
    • Experience using content management systems (such as WordPress)
    • Excellent English writing, editing, and proofreading skills
    • Detail-oriented strong organizational, prioritization, and project management skills
    • Self-starter who can work easily without supervision
    • 5+ years of experience writing content for at a B2B technology SaaS company
    • University degree or college diploma in Marketing, Advertising, Journalism and/or Communications
    • A passion for research in order to deliver factual and high-impact content
    • Capable of breaking apart long-form content into bite-sized chunks for promotional purposes

What do we offer?

    • Perks:
    • Time when you need it: generous vacation policy (plus holiday time off in December!)
    • Various social events to connect with your team members
    • Annual events, hackathons, and lunch ‘n learns
    • Monthly office socials 
    • Weekly build-your-own breakfast and lunch bars
    • Daily healthy snacks and drinks (Don’t worry, we have chips too!)
    • Your choice between Mac and PC to customize your work station
    • Game room with ping pong and chess etc.
    • Community volunteer opportunities

    • Benefits
    • The opportunity to join a forward-thinking company surrounded by a collaborative team of innovative thinkers
    • A rewarding career path with diverse and global opportunities for professional development
    • A competitive compensation and benefits package: 100% Employer paid health and dental benefits for regular, full-time employees 
    • Internal training to support your growth and enhance your skills: generous learning and development budget for our employees to attend conferences, classes and other events
About Flybits:

Flybits empowers enterprises to connect with their customers more meaningfully through micro-personalized experiences, powered by contextual data. Flybits aggregates disparate sources of relevant public and proprietary data without technical hassle, enabling Fortune 500 organizations to build sophisticated and evolving customer engagement programs with ease. Leveraging unique and patent-protected AI and machine learning capabilities, experiences created through Flybits become increasingly effective in delivering success. From driving product awareness to offering virtual concierge-style services, enterprises across the globe are using Flybits to add significant value to the lives of their customers and preparing themselves for the new data economy.

Flybits is an Equal Employment Opportunity Employer. Employment, recognition and advancement at Flybits are based solely on individual merit and qualifications directly related to professional competence. We provide equal opportunity regardless of race (though currently we hire only humans), color, gender, ethnicity, ancestry, national origin, age, religious affiliation (or lack thereof), sexual preference or orientation (or lack thereof), pregnancy status, medical condition, marital status, or any other characteristic protected by law. 

We will also make all reasonable accommodations to comply with the Americans with Disabilities Act (ADA) and similar Canadian, State, and Provincial disability laws.