Workplace Manager
London
People & Culture – People Experience /
Full-time, Permanent /
On-site
As Workplace Manager at Fnatic, you’ll be an integral part of the People & Culture function at Fnatic, shaping our work environments for engagement and performance, and helping drive a fun, welcoming and inclusive culture.
Alongside the efficient day-to-day management of Fnatic offices, you’ll develop an internal events programme (including learning and development, engagement and wellness initiatives) and coordinate other key company-wide communications such as our weekly staff newsletter and company All Hands. You’ll help us become recognised as an employer of choice, taking opportunities to capture life at Fnatic for sharing externally to enhance our employer brand. You'll also support new ways of working in a post-Covid environment, helping shape inclusive work experiences for those on and offsite.
The ideal candidate for this role has a positive mindset and solutions focus, is meticulous about detail and understands the part their energy plays in shaping a compelling company culture!
Your mission is to:
- Drive operational excellence in the day to day running of Fnatic offices, ensuring Fnatic is a great place to work and visit
- Support project management of the HQ office fit-out and other facilities projects as they arise, liaising with suppliers and ensuring plans are executed on time and to budget
- Own the office budget, and conduct regular supplier reviews to optimise cost and quality
- Develop an internal events programme to enhance company culture, and facilitate their successful execution
- Manage visitor and workspace availability processes, ensuring our environment reflects our culture and is functional
- Oversee other Fnatic properties globally, helping facilitate repairs/maintenance to landlord communication as required
- Act as the primary owner of Health & Safety for Fnatic offices, leading on risk assessments and other necessary compliance
- Support internal communication processes such as our internal newsletter and weekly all-hands, and look for further ways to share updates and celebrate successes
- Review and maintain workplace policies and ensure processes are fit for purpose
- Manage relationships with external parties using Fnatic spaces
- Mentor and manage the Workplace Coordinator in Berlin, and designated support staff in other global offices to create alignment between HQ and local processes
- Maintain office supplies and consumables
- Coordinate cleaning, security and other support services
- Conduct research as required for new suppliers, initiatives and events
- Contribute content to employer brand channels and promote life at Fnatic externally
- With the People Partnering team, continually look to evolve Fnatic’s benefits/perks offering
- Support onboarding processes, looking after provision of IT equipment to staff and maintaining our asset register
- Look to optimise administrative systems and minimise manual tasks through automation
- Support management of staff travel bookings and general People administration tasks when required
- Lead ad-hoc projects as defined by your manager
We're looking for:
- Proven experience managing a vibrant office environment, ideally with in a high-growth, media/tech setting
- Infectious enthusiasm, positivity and ability to rally people together
- Incredible organisation, and ability to handle multiple tasks with ease
- Solid knowledge of workplace compliance standards and policies
- Project management experience, as well as comfort managing budgets and other financial administration
- Someone smart and resourceful, with a 'can-do' and calm approach to problem solving
- A high level of attention to detail with impeccable presentation standards
- Proactivity and desire for continual improvements
- Tech savviness, being familiar with Google and Microsoft suites and internal collaboration tools
- Strong written and verbal communication in English (additional languages desirable)
What we have to offer:
- The chance to learn from an ambitious and super creative team, and enjoy the buzz of our fast-paced business
- Private medical insurance (Vitality)
- ASOS discount
- Eyecare vouchers
- Cycle to work scheme
- Self-development book requests for the Fnatic Library
- Fnatic shop staff discount
- Fruit, drinks and snacks available daily in the office
- Regular lunch clubs, office drinks and other social activities
Diversity, Equity & Inclusion: #AlwaysFnatic
At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange family.
We know that applying for jobs can be daunting - but be assured that at Fnatic:
- Who you are, and how you identify has no impact on our selection process
- We understand no candidate will tick 100% of what our job descriptions are seeking, so if you’re missing a point here or there, we still want to hear from you
- We're happy to consider reasonable adjustments where needed to fully participate in Fnatic’s recruitment experience - just let us know.
About us
Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games.
Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms.
Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better.
Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.
