Logistics & SCM Administrator

Belgrade
Product – Ecommerce/Operations /
Full-time, Fixed-term /
As Logistics & SCM Administrator at Fnatic, you'll play an important role in making sure our great Apparel and GEAR products make it to the places they need to be, and help us generate insights to increase efficiency in doing so. You'll take on a broad range of tasks from arranging shipments, maintaining our ERP and other systems, and keeping internal trackers up to date. This is a great opportunity for someone with strong numeric accuracy and attention to detail to immerse themselves in an operational product role, and learn from a hard-working team in an exciting Ecommerce environment.

Your mission is to:

    • Maintain inventory reports and update warehouse databases
    • Manage internal product orders for Fnatic teams, planning efficient shipments to meet requirements, and report on associated costs
    • Facilitate manual order requests from raising them through to liaising with our warehouse on movements, monitoring progress and providing recipient tracking information
    • Create courier shipment requests, schedule pickups and report on spend
    • Review issues with orders and reconcile with our ERP system
    • Process wholesale RMA requests
    • Manage barcode and SKU creation on multiple platforms
    • Create warehouse advanced shipping notices (ASNs)
    • Coordinate warehouse transfers
    • Ad-hoc tasks as directed by your manager

We're looking for:

    • Data-entry experience with high levels of attention to detail
    • Familiarity with logistics tasks such as order creation, courier bookings
    • Understanding of Logistics/Supply Chain Management systems and processes
    • Working knowledge of Microsoft Excel
    • Self-motivated and comfortable dealing with repetitive tasks
    • Proactivity and mind for seeking ways to automate manual processes
    • Ability to multi-task and manage competing demands on time
    • Excellent written and verbal communication in English, other languages desirable

What we have to offer:

    • The chance to learn from an ambitious and creative team, and enjoy the buzz of our fast-paced business
    • Office in the heart of Belgrade
    • Private medical insurance (Generali)
    • Self-development book requests for the Fnatic Library
    • Fnatic shop staff discount
Diversity, Equity & Inclusion: #AlwaysFnatic

At Fnatic, we believe that a diverse mix of voices leads to better discussions, decisions, and outcomes for everyone. We strive to recruit and nurture an inclusive workforce who feel empowered every day to forge the future as part of the Black and Orange family.

We know that applying for jobs can be daunting - but be assured that at Fnatic:
- Who you are, and how you identify has no impact on our selection process
- We understand no candidate will tick 100% of what our job descriptions are seeking, so if you’re missing a point here or there, we still want to hear from you
- We're happy to consider reasonable adjustments where needed to fully participate in Fnatic’s recruitment experience - just let us know.

About us

Fnatic is a global esports performance brand headquartered in London, laser-focused on seeking out, levelling up and amplifying gamers and creators. Our history is unparalleled. Founded in 2004, we are the most successful esports brand of the last decade, winning more than 200 championships across 30 different games.

Today, driven by our ability to advance esports performance, Fnatic is the channel through which the most forward-thinking brands communicate with young people. We deliver industry-leading content, experiences and activations globally with bases in Berlin, Belgrade, Tokyo among others. Our pros and creators generate hundreds of millions of watch hours, showcasing our global partners to an audience of millions of fans across our social platforms.

Forging the future is in our DNA. We pioneered the intersection of street culture and esports with merch collaborations, and continue to lead the industry with the quality of our pro wear and fan apparel. After launching in 2016, our award-winning esports equipment (comprising mice, keyboards, headsets and pads) has sold to hundreds of thousands of gaming enthusiasts who want to play better.

Gaming is the place where music, fashion, sport and technology come together, and Fnatic is leading the charge.