Wholesale EWM (WMS) Trainer
Foodstuffs Landing Drive, Mangere, Auckland
Information Technology – IT Shared Services /
Fixed Term Contract /
Hybrid
About Us
You know New World, PAK’nSAVE and Four Square, right? That’s us! We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style – we are humble about it (apart from right now maybe)! Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island. We serve over 1.3 million customers every week in the most awesome little country in the world!
About the role
Reporting to the Training Lead you’ll be able to understand and deliver training and support in line with the deployment schedule of our new Gilmours Warehouse Management Solution (SAP EWM).
Our key objective is to provide stores with the knowledge to understand what they need to perform their role, grow professionally, helping them to be successful whilst supporting the business goals.
These are some of the things you will be doing:
· Understanding and delivering our Warehouse Management Solution training and support to stores based on agreed deployment schedules.
· Ensuring training and testing materials are correct and up to date where required.
· Capturing and collating any questions or feedback during training to the Training Lead and Deployment team.
· Supporting and delivering Store Champion briefing sessions and delivering the Training plan.
· Providing completion reports to the Training Lead regarding course completions throughout the deployment cycle.
· Delivering in store or remote training where required as indicated by Training Lead and being responsible for training related preparation setup, e.g. room set-up
· Supporting with collating information regarding store adherence to the pre-deployment checklist
· Supporting the Training Lead in coordination and planning of any training related travel.
· Supporting the project reporting and improvement requirements including deck creation, cadence and setting expectations with wider project team for various reports.
· Supporting Project governance processes including input to the project Risk register.
About You:
You’ll be enthusiastic and passionate about doing your job, constantly curious and always seeking to improve your knowledge, along with having an exceptional ability to relay information in an uncomplicated and easily followed way. You will also have excellent communication, presentation skills, along with sound relationship building skills as there are multiple touch points across the business.
To be successful in this role you will also have:
· Curiosity to understand cause and effect and system inter-relationships.
· A basic understanding of retail, wholesale, supply chain, SAP and warehouse management.
· A basic understanding of testing principles, regression, and user acceptance testing.
· Customer experience, a one Team focus and a sense of humour.
Along with our Stores, we’re in it together as a team to provide New Zealanders what matters most to them in their world. To do this sometimes takes a little extra and in this case means we’ll occasionally travel and work outside of business hours to deliver the training and support stores need, to make us all successful.
What's in it for You?
In return, we offer a competitive salary package, including fully subsidised health insurance, flexible working arrangements, free parking, participation in the company superannuation fund, birthday leave, and long service leave! Additionally, we provide abundant learning and development opportunities to help drive your career forward.
Experience awesome. Achieve awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do. We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.
