Solutions Engineer

Remote - US /
Sales /
Full Time
At FortressIQ we’re developing process cognition technologies that understand how businesses operate. We’re improving people’s work lives by helping to automate routine tasks, allowing them to focus on higher value work and more meaningful interactions. We’re applying the latest advances in computer vision and machine learning to deliver the insights and tools businesses need to empower the digital workforce.

We’ve built the first AI platform that can understand a company’s workflows through simple observation, dramatically improving their organizational understanding. If you’re interested in designing and building a new category of business tools, and radically improving operations for some of the largest companies in the world, join us.

The Solutions Engineer is an individual contributor responsible for leading the functional and proof of value activities of our sales campaigns alongside the broader Sales Team. This involves understanding prospect's unique business requirements and the ability to respond with a compelling, value-driven vision to the prospect C-suite. The Sales Engineer will deliver value-based presentations to prospects and assist them with assessments of our platform. Additionally, they will work with our Engineering and Product teams to incorporate client feedback to shape the future of our platform. To accomplish this, they should have a strong desire to set the vision, translate business objectives into functional recommendations, develop the business case, and lead a successful outcome. They will act as a trusted advisor to our prospects throughout the engagement to ensure results are delivered. 

The ideal deal candidate has a broad technical background. The role does not require an operator's depth of expertise. A Solutions Engineer with a multi-disciplined theoretical approach to resolving technical hurdles based on broad enterprise technical experience will excel in this role. 

What You'll Accomplish

    • Minimum 5 years of experience in a client-facing pre-sales or business-driven professional services role
    • Proficient with analyzing and working with data that delivers business insights (e.g. working knowledge of SQL and Business Intelligence Platforms)
    • Working knowledge of enterprise environments:  Cloud, servers, DBs, Citrix, RDP, desktops
    • BS in Engineering preferred
    • Willingness to learn new technologies and acquire new skills

What You'll Need

    • Minimum 5 years of experience in a client-facing pre-sales or business-driven professional services role
    • Worked with data before (SQL, BI)
    • Working knowledge of PC environments, Servers, DBs, Citrix, RDP
    • Must have some technical chops
    • BS in Engineering preferred

Bonus Points!

    • Previously worked in early start-up
    • Engaged in Business level discussion
    • Strong presentation skills
    • Self enabling, can rapidly acquire new skills
    • RPA Sales or delivery experience, comfortable with analyzing data
    • Process-driven consulting at the C-level
    • Management consulting
About FortressIQ

FortressIQ defines security, insights and governance in enterprise business automation and AI. Based in San Francisco, and backed by Lightspeed Ventures and some of the other best names in venture capital, we’re building the defining platform for managing automation within the Global 2000.

We believe that algorithms and bots work best when they’re managed like employees: given the tools they need to succeed while being held to clear standards of success. Our mission is to help this new ‘digital workforce’ thrive within the enterprise by addressing the security, compliance and data problems endemic to using today’s automation platforms at scale.