Office Manager & Executive Assistant

Chicago, IL /
People – People /
/ On-site
Hey there, welcome to Foxtrot.

We’re the digitally-native evolution of the corner store—the one-stop-shop for those seeking thoughtful food experiences that are a reflection of themselves and their city. We offer a handpicked curation of daily essentials in-store and delivered in as little as 30 minutes, via our app and website.

Alongside our investors like Almanac Insights, Momofuku founder David Chang, Sweetgreen co-founder/co-chief executive officer Nicolas Jammet, and most recently D1 Capital Partners, we’re building an omni-channel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores.

Our storefronts offer the most-loved aspects of the neighborhood: beautifully designed interiors that wrap you in the welcoming aroma of locally-sourced coffee, comfortable lounge areas to work and relax in, and chef-prepared meals to snack on throughout the day. And all in a space that joins mindful people, brands, and goods to create a community of discovery and joy. And our swift app and online store further highlight the Foxtrot experience, delivering a new kind of convenience that brings the store straight to your door.

Since launching in 2013, we now operate in Chicago, DC, Dallas, and Austin, rapidly scaling nationwide.

About the Role:

Foxtrot is seeking an Office Manager & Executive Assistant to provide high-quality office experience for our team members & guests, plus organizational support for our leadership team.  In this role, you will manage all things to the smooth operations of our Chicago office (mail / packages, supplies, visitors, and so on), and be on-the-ready to support our executive team, on day-to-day tasks and special projects.  

The ideal candidate is proactive with excellent problem-solving and strong judgment, with the ability to handle highly confidential and critical details.  This role will be on-site Monday - Thursday, each week, with flexibility on Fridays.  


    • Oversee the optimal operations of our Chicago Hub Support office including  security access, facilities support, incoming & outgoing packages & mail, office supplies and event planning. You’ll lead it all. 
    • Liaison with building management to ensure great tenant & building management relationships.
    • Serve as our key communicator & culture ambassador, collaborating across our Hub Support teams and creating connections to our Field teams.  
    • Support a set of our executive leaders by managing busy calendars, arranging travel, completing expense reporting, and helping prepare for key meetings. You’ll serve as a go-to resource.  
    • Resolve time-sensitive issues with a high degree of precision and strong organizational, written, and verbal communication skills.
    • Meet & greet visitors as their first point of contact in our Hub Support office.
    • Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules.
    • This role is majority on-site, supporting the team as we’re regularly in the office. 

Experience & Qualifications:

    • 3+ years experience supporting high-level executive(s) in a fast-paced organization. 
    • Excellent collaboration, written, and verbal communication skills. 
    • Upbeat and energetic personality with a keen ability to be proactive and assertive when needed.
    • Adaptable and resourceful in a dynamic environment.
    • Master multi-tasker: you need to manage multiple tasks/projects.
    • Self-starter: can take any project and run with it to full and successful completion.
    • Ability to stay on top of new tools and technologies with an interest and passion for constantly learning.
    • Start-up background or experience working in a hyper-growth environment is preferred. 
And we couldn’t round this out without mentioning some of the perks of working here, right? Beyond all the coffee you can drink, you’ll also enjoy our comprehensive (and growing) benefits program, 401(k) with an employer match, discounts while shopping, and more!

*certain program & eligibility rules do apply*

Foxtrot is an equal opportunity employer and participates in E-Verify
Foxtrot provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Foxtrot participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click here.