Functional Consultant for Financial Management (AF) and Human Resources (TH)

San Jose, Costa Rica
Professional Services & Support – CALA /
Full-time /
FreeBalance is seeking candidates to work on a project on contract in Costa Rica as a Functional Consultant for Financial Management (AF) and Human Resources (TH).

Main responsibilities:

    • Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology.
    • Manage customer expectations and advocate FreeBalance values and good practices.
    • Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off.
    • Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution.
    • Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software/system with the client.
    • Develop training material and deliver required product and user training courses, including ‘Train the Trainer’, to meet the client’s needs.
    • Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions.
    • Manage the day-to-day operations of a project and manage scope, including meeting project schedules, tasks, and submitting quality deliverables on time.
    • Use effective leadership skills to complete all phases of projects from inception through to completion.
    • Provide input to product management on functional matters and future product requirements based on feedback from the client.
    • Report progress on all assigned activity and deliverables to the Project Manager.
    • Work with the Project Manager and team to achieve all milestones in a timely manner and on budget.


    • Minimum bachelor's degree in Accounting or a related field such as Business Administration, Human Resources, or Financial Administration, with substantial experience in financial management.
    • At least 5 years of hands-on experience in implementing ERP software, with a strong understanding of its functionalities and capabilities.
    • Profound knowledge of public sector budgeting, accounting, payroll and human capital processes and procedures, including familiarity with relevant regulations and compliance requirements.
    • Demonstrated expertise in the implementation and deployment of software applications, with a focus on gathering and documenting requirements for software development and implementation projects.
    • Previous experience in software configuration of financial systems and HRIS, including customization and optimization of system functionalities to meet specific business needs.
    • Proven track record of effectively collaborating with clients, establishing positive and enduring relationships, and ensuring client satisfaction throughout the project lifecycle.
    • Professional demeanor and excellent interpersonal skills, with the ability to interact effectively with clients and colleagues at all levels of the organization.
    • Strong analytical capabilities coupled with the ability to manage multiple tasks simultaneously, prioritize workload, and meet project deadlines effectively.
    • Proficiency in English and Spanish languages is essential, with fluency in both spoken and written communication. Proficiency in other languages is considered advantageous.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.