Sales Engineer
Philadelphia, Pennsylvania
Sales – Sales Engineering /
Full Time /
Hybrid
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
Job Responsibilities(Including but not limited to):
- In depth understanding of the payments and financial technology industry; along with the ability to “tell a story” through a deep understanding of FreedomPay’s technology stack.
- Ability to become a Subject Matter Expert on the FreedomPay platform and our solutions
- Lead pre-sales and technical integration calls, including point-of-sale, ecommerce and mobile integration discussions - Includes taking minutes and performing research on the potential merchant/partner prior to the call to ensure that we understand their environment, products and solutions
- Intake requirements for new product enhancements and professional services
- Ability to be present a solution sale to large groups, including internal employee training sessions as well as client/partner meetings
- Contribute to responses for Requests for Information (RFI) and Requests for Proposal (RFP)
- Review incoming technical requests and respond to questions for the Sales, Partners, Account Management and other client-facing teams
- Build, maintain and update PowerPoint presentations to accurately reflect growing and changing platform solutions and offerings
- Attend conferences, presentations and other client-facing meetings as needed
- Create and manage partner integration/certification tickets in JIRA ticketing system - Monitor partner integration status and manage updates to the Sales, Partner, and Account Management teams - Review, update and manage ISV integration/certification partners, including point-of-sale, property management, ERP, eCommerce and mobile integrations
- Review, update and manage the resources on the Sales Engineering space within company’ intranet (Confluence & SharePoint)
- Participate in planning and implementation of internal and external training sessions
- Critical and creative writing skills are required to be successful in the role.
- Ability to learn how to use Responsive software (RFP Response)
- Support Account Management and Sales in creation and championing product and proposition enhancements
- experience working with ticketing systems
Required Skills and Experience:
- Bachelor’s degree required
- 3-5 years experience in technical solution consulting, technical writing or similar role
- Experience in the FinTech/Payments highly preferred.
- Excellent writing and presentation abilities – ability to explain the “platform story” to clients
- Technical expertise of relevant technologies
- Well versed in business software (Word, Excel, etc.)
- Ability to multi-task and handle multiple items
- Ability to prioritize tasks
- Proactive work ethic
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
