QA Certification Team Lead

Philadelphia, Pennsylvania
Engineering – QA Engineering
Full Time
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.  FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

We are seeking an individual with exemplary quality analysis skills. FreedomPay is a unique payment technology company that creates state of the art high traffic web technology, software development kits, device drivers and configuration, and data warehousing.  This is a full-time salaried position. You will lead a team of world class analysts delivering innovative products to market.

Job Responsibilities

    • Lead a team of highly motivated individuals
    • Communicate goals and deadlines
    • Motivate team members and assess performance
    • Assist management in hiring and training
    • Communicate with contracting certification analysts
    • Analyze various software and hardware products, platforms, and applications
    • Work closely with processors to certify the platform
    • Analyze requirements and translate specifications
    • Interface and configure point of sale systems, web services, and hardware devices
    • Design robust test plan strategies and execute them
    • Discover problems, troubleshoot errors and perform root cause analysis
    • Strive to become a subject matter expert in our products and the payment industry.
    • Interface with internal and external stakeholders
    • Learn and adapt to the ever-changing hardware and software environments of payment systems and processing
    • Publish training material and other technical documentation
    • Train production support staff and technicians on new products and features, system setup and configuration

Job Requirements

    • Capably perform all certification analyst responsibilities
    • Rigorous eye for detail, exemplary technical expertise, and creative problem solving
    • High integrity, role ownership and passion, and communication leadership
    • Comfortable in a fast-paced, entrepreneurial team environment
    • Bachelor's Degree or higher in Computer Science, Information Systems, or related discipline OR Certified Software Quality Analyst or related certification
    • 5 years experience in quality analysis or related roles
    • Must pass a criminal and credit background check

Preferred Job Experience

    • Payment industry practices and technologies
    • UL and Vantiv test tools
    • Ingenico and VeriFone point of sale hardware
    • Micros and Aloha point of sale software
    • Jira Software, Jira Portfolio, Confluence, Microsoft Office, and SharePoint collaboration
    • Bitbucket and Git source control
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.