Engineering Manager
London
Engineering – Money /
Full-time /
On-site
About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional hands-on Engineering Manager to join our global business.
Reporting directly to the Head of Engineering, and collaborating closely with Product Managers, you will be accountable for the technical vision, strategy, planning and coordination of engineering projects at Fresha while proactively managing technical risks.
Your role will play a pivotal part in driving the development of our product and internal developers, emphasising the achievement of high engineering efficiency to support our current engineering growth plans.
This position offers a great opportunity for someone who thrives in a fast-paced and changing environment, enjoys working autonomously, relishes challenges, and seeks to make a significant impact.
Team Management and Support
- Set ambitious yet achievable goals for the engineering team, maintaining high-tech standards and objectives.
- Ensure the team has a clear understanding of their responsibilities and expectations.
- Mentor and provide technical guidance, drawing from your deep system design and coding expertise.
- Facilitate continuous learning and improvement for your team.
- Make sure your team follows our engineering practices by leading from the front.
- Recognising and making trade-offs with respect to the whole system.
Priorities and Process
- Collaborate with team members to identify and address process inefficiencies by leveraging your experience in making architectural and design decisions.
- Ensure timely delivery of your team’s projects, which will ultimately have a tangible impact on Fresha’s success.
- Primarily acting as a multiplier by jumping in, and coding to fix bugs and issues that will help move the team forward.
- You understand deeply the entire architecture for a major part of the business and you’re able to articulate clearly the scaling and reliability limits of that area.
Added bonus
- Assist in interviewing, hiring, and training employees, ensuring they meet the engineering quality standards you uphold.
- Track and analyse performance metrics for the team and your functional area.
- Support the Head of Engineering in executing ad-hoc projects, drawing from your experience in anticipating technical issues and making strategic technology decisions.
This list is not exhaustive and there may be other activities you are required to deliver.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
What we are looking for
- This is a part technical role, hands-on coding is expected 40% of the time
- Proven experience in system design, coding, and architecture, with a track record of successfully delivering large systems in multiple languages.
- Skilled in identifying and addressing process inefficiencies, leveraging technical expertise to drive improvements.
- You’ve had to quickly break down complex problems into potential solutions, knowns and unknowns in order to get a solid resolution faster.
- You have created an architecture that enables many potential futures without knowing what the future is.
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen Call - Video-call with a member from the Talent Team (45-60m)
- 1st Stage - Video/In-person interview with Hiring Manager (60m)
- Final Stage - Video/In-person interview with Hiring Team (up to 2.5h)S
We aim to finalise the entire interview process and deliver feedback within 4 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
