Senior Accounting Manager

San Francisco, CA / Remote US
Finance /
Full-time /
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.

We are looking for a Senior Accounting Manager to help build and scale the accounting function to support the growth of the business. Reporting to the Controller, this role will be responsible for managing the GL and various accounting operations. To succeed in the role, you must be a thorough and versatile professional, have proven experience in accounting operations, enjoy solving problems, and work well in a small, cross-functional, dynamic team.

What will you be doing?

    • Lead the execution of the recurring financial month-end close process including approving month-end journal entries, consolidations, reconciliations, flux, reporting, and ensuring completion in an accurate and timely manner
    • Provide oversight and review of other accounting areas, including Accounts Payable (and T&E), Payroll, Taxes and Revenue operations
    • Manage, mentor and coach a team of 2 accountants
    • Help to build and maintain a comprehensive policy and procedures manual for all accounting and financial reporting functions
    • Optimize existing systems and support future integrations to scale operations and accelerate month-end close
    • Own the preparation for Front’s financial audit with Big 4 firm. Serve as the liaison with auditors
    • Perform ad-hoc projects, as needed

What skills & experience do you need?

    • CPA with 7+ years of accounting experience; public accounting experience preferred. 4+ years of management. Experience in the SaaS industry is a plus
    • Experience with ERP Systems (Netsuite) and efficiency/automation solutions (spend management, reconciliation tools, close management solutions, etc.)
    • Possess strong communications skills (oral and written) and ability to translate complex tax subject to both tax and/or non-tax counterparts.
    • Demonstrate strong project management and ability to identify, analyze, offer solutions and execute solutions to tax problems.
    • Process-driven mentality and devise solutions that are scalable and practical
This role is open to hybrid or remote. If hybrid, you are expected to be in our San Francisco office on Tuesdays and Thursdays.

The San Francisco base salary range for this full-time position is $124,000- $151,000.  

This position is also open to Remote US. Note that we are only able to hire for this role in the following states:
Arizona, California, Colorado, Connecticut, Florida, Illinois, Nevada, New Jersey, New York, North Carolina, Oregon, Texas, Washington, Tennessee, Missouri

Zone 2: $111,700 - $136,200
Zone 3: $105,400 - $128,600 

Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our recruiting team for additional information.

What we offer
✨ Competitive salary
🤝 Equity (we are post-series D & backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice.