Senior Full Stack Engineer - Workflows
Paris, France
Engineering /
Full-time /
Hybrid
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
At Front, our mission is to help people work happier. In the “Workflows” pod, we drive happiness through Front's powerful rules system, which helps users to automate repetitive tasks, intelligently assign conversations and even allows customers to build their own robust no-code integrations.
What will you be doing?
- Collaborate closely with product managers, product designers and other engineers to deliver on our product roadmap, turning rough specs into features that we can leverage in our rules engine.
- Find elegant solutions to usability problems.
- Ramp on new web technologies that will make Front better.
What skills and experience do you need?
- Product-minded: committed to building the best user experience.
- 3+ years of industry experience working on complex software systems.
- Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js ES6, TypeScript, React.
- Understand the trade-offs between different engineering solutions when solving a problem, value pragmatism over idealism.
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
- Full professional English proficiency.
Hybrid: This position requires being in-office 2 days a week (Tuesdays and Thursdays)
What we offer
✨ Competitive salary
🤝 Equity (we are post-series D & backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
