Senior Infrastructure Engineer

Paris, France /
Engineering /
Full-time
Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one. 

With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to Wealthfront’s Career-Launching Companies in 2021 and Forbes Cloud 100 2020, the definitive list of the top software companies in the world. We have also been recognized on LinkedIn’s 2020 Top Startups, The New York Times’ The Next Wave of ‘Unicorn’ Start-Ups, Fortune’s Best Small Workplaces, and Glassdoor’s Best Places to Work

Not only the number of companies using our product is increasing but also the number of users is expanding within each company which means for us :
- Running over a hundred services on more than 10,000 Kubernetes pods at peak traffic
- Managing over 1PB of email data, doubling every 6 months
- 6.9M emails processed each day(inbounds+outbounds)
- 2.3M for other channels-

What will you be doing?

    • Partner with engineering teams to architect their services for scale
    • Scale our systems to handle 10x growth e.g. database sharing to handle customers with 10,000+ users
    • Own our platform that empowers engineering teams to build and run their services seemlessly
    • Own our infrastructure components to support scale, reliability and performance(e.g. k8s clusters, Elasticsearch clusters, etc)
    • Debug and fix app and low level issues impacting our infrastructure
    • Build tooling for distributed, cell-based architecture

What skills and experience do you need?

    • Customer mindset first: We are a product focused company with an emphasis on the customer.
    • 5+ years of industry experience building highly available, large-scale distributed systems at a large-scale internet service
    • 2+ years of working on software systems built atop of Cloud-based environment
    • Proficiency in a high-level language: NodeJS, Java, Python, Go…
    • Willingness to partner with product teams and work in the backend codebase written in NodeJS/Typescript
    • Strong track record of launching and delivering projects of significant complexity and high level of ambiguity
    • Experience architecting, deploying and operating asynchronous work queues, high-volume storage systems, high-throughput systems
    • Experience deploying and operating asynchronous work queues, high-volume storage systems, high-throughput systems
    • Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism
    • Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
    • Full professional English proficiency

Bonus

    • Experience with AWS
    • Experience as a tech-lead of an infrastructure team
    • Experience running large Kubernetes clusters
#RemoteWE - We are also open to hiring remotely for this position across Western Europe.

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.