Business Development Representative

San Francisco, CA /
Sales /
Email is the universal communication tool for work. It’s where you discuss work, answer questions, and talk to all of your customers, vendors, and partners. But email wasn’t designed for business and hasn’t evolved with the way you work with a team. So you’re dropping the ball, missing important context, and relying on dozens of siloed apps just to get the job done.  

With more than 6,000 customers Front is reinventing the inbox so people can accomplish more together. We’ve created one place where you communicate internally and externally, gain context about customers and projects, and access all your other tools so you can be more efficient, more fulfilled, and ultimately happier at work.

With $138M in funding, Front is backed by Sequoia Capital, and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, and Zoom. Front was recently named to the Forbes Cloud 100 2020, the definitive list of the top software companies in the world. We have also been recognized on LinkedIn’s 2020 Top Startups, Forbes’ Next Billion-Dollar Startups 2019, The New York Times’ The Next Wave of ‘Unicorn’ Start-Ups, Fortune’s Best Small Workplaces, and Glassdoor’s Best Places to Work.

Front is looking for high-energy, driven professionals with sound business insight and natural sales instincts to join, and help build, our Business Development organization. You will lay the foundation of sales efforts through identifying and prospecting into companies that would benefit from the reinvention of email through Front. As a Business Development Representative, you will be the tip of the spear for growth at Front.

As the first line of contact, you are able to quickly understand the complex business needs of a wide array of email use cases. You are quick on your feet and possess grit to overcome objections.  You will become an expert in Front, email clients, email services, and technical workflows that enable Front customers to be more productive and collaborative. You will use your convincing personality and passion for winning to raise the bar of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at minimum 50 prospects per day.

This position will be based in our San Francisco HQ.

What will you be doing?

    • Evangelizing Front with key decision-makers across all levels and business types
    • Identifying prospective leads through creative research methods
    • Prospecting large value prospects that are a good fit for Front
    • Utilizing cold calling to qualify leads and set up meetings between merchants and members of our Account Executive team
    • Creating a great first impression to our prospects by inspiring them to learn how Front can benefit their business
    • Learning and maintaining a firm understanding of our sales process
    • Excelling in a dynamic and rapidly changing environment
    • Keeping meticulous records of interactions with leads in our CRM 
    • Attaining and consistently exceeding your monthly quotas

What skills and experience do you need?

    • 1+ years in a qualifying or prospecting role is required
    • Grit, hunger, curiosity, passion, and intellect
    • Critical thinking and strong decision-making abilities
    • A resilient and persuasive personality
    • Zero reservations communicating over the phone
    • Demonstrated familiarity with SaaS products and the enterprise communications industry
    • CRM experience, especially Salesforce, is a plus
    • Empathy and a unique ability to understand customer needs
    • A great attitude and love for teamwork

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.