HR Generalist

Paris, France
People Operations /
Full-time /
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

We are looking for a People Operations & Workplace Specialist to help us provide a fantastic experience for Fronteers in EMEA, working directly with the People Operations team and the HRBP for EMEA. To succeed in the role, you must be a thorough and versatile professional, have proven experience in French HR administration, enjoy solving problems, and work well in a small, cross-functional, dynamic team.

What will you be doing?

    • Deliver an outstanding experience to Fronteers in EMEA by serving as their point of contact and resolving their queries on HR-related topics, including paperwork creation, employee life cycle, benefits, policies, procedures, programs, and tools (BambooHR, PayFit)
    • Onboarding new hires: own contract creation, manage pre-onboarding activities, deliver onboarding sessions, and manage probationary periods
    • Payroll and timekeeping management: partner with the Finance team and payroll provider to ensure payroll is accurate and leave policies are applied in full compliance with applicable labor laws and internal policies
    • International mobility: support future and current Fronteers to obtain work authorization with the help of external partners
    • Ensure compliance with requirements from a People Operations perspective and applicable regulations
    • Manage data integrity in databases, libraries (Google Drive, Intranet, etc.) and systems (BambooHR) and provide ad hoc reports to local management
    • Create, document, and manage necessary processes to support our company’s growth
    • Lead or take an active part in projects related to any HR topic critical for our success (Diversity, Equity and Inclusion; talent management, employer branding, etc.)
    • Serve as the primary point of contact for building management/landlord and resolve any facilities concerns in a timely manner
    • Vendor management relating to office experience
    • Create a strong company culture in the office by planning and executing office events and other culture initiatives
    • Track office budget and expenses


    • Native proficiency in French & fluent in English
    • You are able to produce work contracts, addenda and side letters autonomously and have a basic working knowledge of French labour law (probation & notice periods management; key contractual elements; leaves; Syntec CBA specificities)
    • You have a minimum of 3 years of experience as a payroll specialist, HR Ops specialist, HR coordinator, HR Generalist or a similar position
    • You’re passionate about supporting and helping people, always
    • You are able to maintain confidentiality and act with discretion and diplomacy
    • You demonstrate a high level of attention to detail, accuracy, and great prioritization skills
    • Knowledge of benefits, particularly in France and Ireland
    • Experience with payroll processing in France, and prior experience with Payfit is preferred
    • Due to the office management responsibilities for this role, this position is expected to work onsite minimum 4 days per week
    • You have a deep fit with our culture and values
What we offer
✨ Competitive salary
🤝 Equity (we are post-series D & backed by some of the best VCs in the US)
🏥 Private health insurance fully covered by Front
💪 Flexible Fridays - learn more here!
🏡 Flexibility to work from home 3 days/week (unless posted as a full-remote role)
🛋 Mental health support with Modern Health
🍼 Family planning support with Maven

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.