Senior Warehouse Operations Manager

Colonial Heights, VA
Distribution – Distribution VA /
Full Time /
On-site
 Fullscript is a respected and growing national distributor of health products to healthcare practitioners & their patients. We are looking for passionate and positive team members. Teamwork and cooperation are how we get the job done. Learn more about Fullscript and our culture here

We’re seeking a Senior Warehouse Operations Manager (on-site) in Colonial Heights, Virginia who will be responsible for the overall management and effectiveness of distribution center operations. Provide world-class operational support to meet or exceed customer and internal business needs consistently. Motivates the team to get the job done with teamwork and cooperation while developing staff and operational effectiveness. 


What you'll do:

    • Support and promote Fullscript's Core Values
    • Develop Leadership Team:
    • Engage Supervisors for weekly, monthly, quarterly, and annual performance maintenance
    • Responsible for developing and growing the department leadership team and positioning the operation for high growth potential. 
    • Act as a Leader within the department and organization:
    • The primary point of contact for all Distribution Center Supervisors
    • Work cohesively with organizational
    • Lead members to ensure all business objectives are met.
    • Monitors and assists Supervisors with all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, trouble-shooting inventory issues, picking/packing/shipping of customer orders. 
    • Ensure work areas are safe and employees follow proper work procedures and protocols.
    • Administering corrective action when guidelines are not followed.
    • Responsible for creating and maintaining daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc) to ensure business needs are met. 
    • Maintain time and attendance data within the company timekeeping system. This includes editing employee punches when necessary and tracking attendance occurrences (late arrivals, unexcused absences, etc).
    • Responds to emergencies in a managerial and technical capacity.
    • Driving company and department initiatives and ensuring all key performance indicators are met or exceeded.
    • Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes. 
    • Constantly look for new and innovative ways to increase the effectiveness of labor and system resources.
    • Ability to design and implement lasting positive change. 
    • Fullscript Employee Ambassador: Motivate staff and encourage the growth of our team members.
    • Understand and lead the NSF preparation and audit needs
    • Knowledge of distribution center safety rules and regulations
    • Ensure the facility is safe, clean, and secure at all times.   
    • Serve as Sanitation Supervisor  
    • Lead efforts and direction for all sanitization operations for the facility, including
    • a. Outside contractor cleaning guidelines 
    • b. Internal sanitization practices   
    • Lead all Distribution Center sanitation aspects, ex, daily sanitation tasks, pest control, and stocking cleaning supplies.  
    • Ensure all housekeeping and sanitation activities are performed as defined.  
    • Serves as a proxy to the on-site Quality 
    • Performs other duties as assigned. 

What you bring to the table:

    • Proven Leader with at least 5 years of experience effectively leading teams of 40 or more, including hiring, documentation, termination, training, and acting as an effective change agent.
    • Experience managing and developing salaried exempt leaders.
    • Excellent communication skills, both verbal and written. 
    • Thorough understanding of warehouse and distribution center procedures and concepts.
    • Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage projects. 
    • Advanced experience with ERP & WMS systems, as well as Microsoft Office Suite and/or Google Suite. 
    • Prior experience of 1-3 years in directing internal and external sanitation processes 
    • A bachelor’s degree from a four-year college or university in business, engineering, logistics, supply chain management, or an associated field is preferred. 
    • Knowledge of distribution center safety rules and regulations
    • This is a HANDS-ON position. It requires the ability to work until the job is completed daily. Physical requirements include walking, stooping, lifting to 50 lbs, and standing for extended periods of time.

What we can offer you:

    • Generous PTO, competitive pay, and incentive bonuses
    • Fullscript’s 401k program for financial health 
    • Flexible benefits package (medical, dental, vision) and workplace wellness program
    • Training budget and company-wide learning initiatives 
    • Discount on Fullscript catalog of products
Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to accommodations@fullscript.com and let us know the nature of your request and your contact information.