Sales Operations Analyst - Remote - Colombia
Colombia
Sales & Marketing – Inside Sales /
Full Time /
On-site
FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We’re most proud of:
*Offering life-changing career opportunities to talented software professionals across the Americas.
*Building highly-skilled software development teams for hundreds of the world’s greatest companies.
*Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
*Our 4.5-star rating on GlassDoor.
*Our client Net Promoter Score of 68, twice the industry average.
What We're Looking For:
This Sales Operations Analyst will join a team of experts who help FullStack Labs’ sales & client success teams achieve their business goals. The Sales Operations team drives the continuous process and data quality improvement to ensure operational efficiency. The successful candidate will be a self-starter who shows initiative in improving the way the team works, maintaining compliance, and associated governance. The success of the role is measured by increasing the velocity of deals and the quality of CRM & Internal Application data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing nearshore IT & development services to a much wider audience.
Responsibilities
- Support all aspects of the day-to-day operations of the sales function globally.
- Review opportunities for accuracy and provision next steps on successful closure of a deal.
- Support the Leadership team to improve sales data quality and processes.
- Report on data quality metrics to executive-level stakeholders.
- Support the sales team globally on CRM and other sales operations systems.
- Deliver sales metrics, dashboards, and other ad-hoc analytical tasks.
- Ensure all data in our CRM (Hubspot) & Internal Admin app is correct by auditing client & sales calls using Gong .
Beneficial Skills And Experience:
- Experience in a sales operations/client operations role.
- Experience in technology and/or IT services business.
- Experience driving data quality improvement.
- An energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes.
- Excellent problem-solving and analytical skills.
- Ability to work productively with stakeholders at all levels of the organization on a global scale.
- Ability to manage across boundaries and communicate effectively.
- Experience working with Sales, Legal, Finance, and Marketing teams.
- Experience with Hubspot CRM is a must.
Who We Are:
- Action-Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.
- Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical honesty with a mindset of ongoing professional and personal development.
- Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.
What We Offer:
- Limitless growth and learning opportunities.
- A collaborative and positive culture — Your team will be as bright and driven as you.
- A chance to make an impact — Your work will contribute directly to our strategy and growth.
Benefits:
- Competitive Salary.
- Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
- 100% remote work, now and post COVID.
- The ability to work with leading startups and Fortune 500 companies.
- Health policy with Sura 100% for you and up to 4 primary family members.
- English Classes.
- $500,000 per month Sodexo food card.
- 2 additional extra-legal bonuses per year worth up to 10% of salary.
- Virtual company events each month.
- Ample opportunity for career advancement.
- Continuing education opportunities.
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.
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