SaaS Sales Employability & Placement Coach (U.S. based - Remote/Consultant)

Atlanta / Pittsburgh / Cincinnati / Birmingham / Albany / Charleston, WV / Chattanooga / Knoxville
GYE-Direct /
Full time - contract /
Generation is a global non-profit organization that supports adults to achieve economic mobility through employment.  Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates, 14,000 employers and 40+ professions in 17 countries. When learners join Generation, 90% are unemployed, of whom half are long-term unemployed. Three months after program completion, graduates have an 80% employment rate, rising to 90% within six months. Generation global graduates have earned $1 billion+ in wages to date.

Generation Employability Coaches are effective catalysts who help learners leverage the skills taught in-program to land a job. Employability Coaches use their industry experience and people skills to provide tailored coaching focused on technical (e.g., sales) and employability skills. Learners in Generation range from fresh graduates to mid-career professionals who attend bootcamp training to learn the mindsets, technical and behavioral skills they need to upskill/reskill themselves and kickstart a career in a new industry. Fueled by passion for the social sector, and enabled by a growth mindset with personal responsibility, Generation Employability Coaches help deliver the “last mile” support to assist learners in securing employment. If this sounds like you, we welcome you to learn more about a mentorship role with Generation.

Job type: Paid full-time (40 hours per week) 
Job duration: This is a contract role with a 4-month term, with the possibility to extend up to 8 months
Location requirements: Remote (with access to strong WiFi), based in the U.S. and able to work from 9 am - 5 pm EST
Start date: End of July / early August 2024
We are seeking an exceptional Employability & Placement Coach to support learners in Generation's Software as a Service (SaaS) Sales Development Representative (SDR) job training and placement program. As an Employability & Placement Coach, you will support learners as they prepare for and conduct their job search, and you will help facilitate their placement into a SaaS SDR role at one of Generation’s employer partners. 
You will play a pivotal role as we establish our US operations through fully remote program delivery and job placements. We plan to use this program to create data insights on conditions for successful remote work so we may expand beyond West Virginia to serve all rural US communities. Your efforts will contribute to changing the lives of unemployed and underemployed individuals seeking economic stability and mobility.

Employability & Placement Coach Responsibilities: 
Conduct 1:1 conversations to review and provide feedback on learners’ applications/interview materials and guide them in the creation of an “employment essentials toolkit” (i.e., CV, cover letter, LinkedIn profile)
Conduct mock interviews or assessment days with learners and give feedback to help them become better-prepared and more confident, with an emphasis on sales-related technical skills
Instill confidence during the placement process by supporting learners in career trajectory planning
Facilitate learner matching to micro-internship opportunities held on third-party platform
Serve as the primary point of contact for learners with questions on placement and ensure any essential employment-related documentation is complete and up-to-date for each learner
Coordinate with Generation team members on learner needs and ongoing data collection
Transition to Employment
Oversee learners’ transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlines
Design and deliver events that connect Generation graduates to employers 
Manage placement activities, including scheduling interviews and collecting data on job attainment
Log employment and job interview data for each graduate in Salesforce ; lead all follow-ups with alumni for their post-programs check-ins and ensure Salesforce data is up to date and accurate, rectifying any data inconsistencies 
Track unplaced alumni and ensure that they are being notified of relevant job opportunities
Ensure consistent communication with learners,  graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement process
Highly interested in bridging the social and professional gap for learners who are entering a new industry
Comfortable conducting 1:1 conversations and giving evaluative feedback
Consistently able to tailor your communication in an honest, open, and transparent yet nurturing way
Willing to share your professional experience
Passionate about increasing learners’ confidence and supporting people in achieving their goals
Dynamic and motivated, able to balance leadership and collaboration
Able to develop and maintain relationships with learners built on trust and support 
Excellent organizational skills and strong attention to detail
Positive, solution-oriented attitude and drive for excellence
Entrepreneurial, creative, proactive mindset required to work in a start-up-like environment
Ability to take ownership over targets, meet firm deadlines, and seek opportunities to improve and grow the program
Ability to work in high-pressure situations and fast-paced environments

Experience we are looking for:
Up-to-date understanding of employability essentials, e.g., CV, LinkedIn, interview skills
Prior sales experience required, preferably in the tech or digital sector in a remote working environment , and/or:
2+ years of professional working experience in Human Resources, career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of background