Employability Coach-Ghana (Remote/Contractor)

Learner Engagement /
Full time - contract
/ Remote
Generation is a global non-profit organization that supports adults to achieve economic mobility through employment.  Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors.  Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates.  To date, the network has 76,000+ graduates and 11,000+ employers across 35 professions and 17 countries.  When learners join Generation, 90% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have an 81% job placement rate, rising to 90% within six months.

Of our employed graduates, 67% are hired by our repeat employer partners, and 88% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to six years after graduation, 70% of alumni continue to meet their daily financial needs and 40% save for the future. To date, Generation’s global graduates have earned $630 million in wages, which will rise to $1 billion by 2023. Generation graduates typically have a secondary school background, 54% are female, 40% have dependents, and the majority identify with underrepresented communities in their country. Generation GYE conducts original research and shares data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders.

Generation Mentors are effective catalysts who enable learner success. Generation mentors build trust-based relationships with learners to provide coaching and guidance through the learner journey. Learners in Generation range from fresh graduates to mid-career professionals with the skills they need to upskill/reskill themselves and kickstart a career in a new industry. Fueled by passion for the social sector, and enabled by a growth mindset with personal responsibility, Generation Mentors are the face of empathy, compassion and empowerment for our learners in Generation. If this sounds like you, we welcome you to learn more about a mentorship role with Generation.

This aspect of learner mentorship is focused on supporting learners as they prepare for the job search. Employability coaches play a critical role in supporting learners through the reality of job search and managing expectations. Employability coaches may also serve as a guide to a learner as they craft their materials in their employment essentials toolkit (i.e., Cover Letter, CV, Portfolio, LinkedIn).

You will be joining at an exciting time for Generation as we look to increase the number of freelancing programs we deliver whilst entering new geographies, like Ghana. We have been funded to deliver new training and placement programs for a number of remote-friendly friendly roles (such as Virtual Assistants, Data Analysts, Digital Marketing, Web Development and Customer Service). We will be testing a variety of delivery models, such as coordinating a coalition of local partners to experiment and learn, before scaling our efforts. As such we are looking for individuals who can bring prior knowledge, expertise and skill to this project, to make an impact and drive excellent results.

This role is a full-time fixed-term contract until October 2025, with a possibility to extend. This will be a remote role and preference will be given to candidates based in Ghana. Hours are expected to be 40 hours per week.

Conduct 1:1 conversations with your learner to help them with polishing their CV, Cover Letter, LinkedIn profile and interview skills
Conduct mock interviews or assessment days with your learner and give feedback to help them become more confident
Review your learner’s applications/interview materials and guide them in the creation of an “employment essentials toolkit.”
Instill confidence during the placement process by supporting your learner in career trajectory planning
Provide ongoing feedback and assisting in fine-tuning the career guiding process
Coordinate with Ghana project team members on learner needs and ongoing data collection
Develop a relationship of trust that will make it possible to work on the attitudes and skills of each learner, in order to boost their self-confidence
Empower learners to set aspirational personal goals
Instill confidence into a learner as they craft and drive towards their goals

Highly interested in bridging the social and professional gap for learners who are entering a new industry
 Comfortable in conducting 1:1 conversation and giving evaluative feedback
Consistently able to tailor your communication in an honest, open, transparent, yet nurturing way
Willing and open to share your professional experience
Passionate about increasing learners' self-confidence and supporting people in achieving their goals
Energized at the thought of supporting individuals in their quest to enter a new industry
Dynamic and motivated individual who can balance leadership and collaboration
 Able to develop and maintain a relationship of trust and support with learners
 Experience in professional mentoring or coaching, ideally with higher education in one of the following sectors: coaching, psychology, social assistance
2+ years of professional working experience either in tech industry and freelancing/remote work OR Human Resource/Career Coaching job coaching, employment counseling.
Up-to-date understanding of employability essentials (CV, LinkedIn, Interview skills)
Experience of hiring/managing or coaching entry level recruits either from a tertiary or higher education institution desirable (formally or informally as part of your job role)