Freelance Talent Manager-Ghana (Remote/Consultant)

Accra / Kumasi
Business Development /
Full time - contract /
At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries.  

When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. 

We are looking for a Freelance Talent Manager to manage important employer relationships related to supporting our Generation training program graduates into freelance work opportunities. The Freelance Talent Manager will work in a team that identifies, secures and owns relationships with employers and freelance work platforms.

You will be joining at an exciting time for Generation as we look to increase the number of freelancing programs we deliver whilst entering new geographies, like Ghana.
We have been funded to deliver new training and placement programs for a number of remote-friendly roles (such as Virtual Assistants, Data Analysts, Digital Marketing, Web Development and Customer Service). We will be testing a variety of delivery models, such as coordinating a coalition of local partners to experiment and learn, before scaling our efforts. As such we are looking for individuals who can bring prior knowledge, expertise and skill to this project, to make an impact and drive excellent results.
This role is a full-time fixed-term contract until October 2025, with a possibility to extend. This will be a remote role that is flexible on location. Preference will be given to candidates based in the time zones of GMT+0 through GMT+3 to support overlap with teams and external partners spanning North America, Europe, Africa, and South Asia. Slight preference for candidates based in West Africa. Hours are expected to be 40 hours per week, but we can consider applicants for a minimum of 30 hours per week

. Develop a strategy to build Generation’s pipeline of digital freelancing employment opportunities. This strategy will define our approach to:
.Mapping the network of freelancing platforms and identifying prospects and target organizations
.Conducting employer outreach and delivering exceptional customer care and account management, including gathering employer feedback
.Experimenting with agency models
  .Reviewing freelancer gig performance.
· Launch, manage and grow Generation’s agencies on freelancing platforms like Upwork, including identifying gigs, promoting the skills of our graduates, creating approaches for quality assurance, etc.
·   Use tools for tracking and measuring effectiveness (e.g., Salesforce, freelance platform data)
·  Own relationships with employers and employment platforms, including negotiating partnership agreements and securing vacancies for our graduates.
·   Collaborate with Generation’s Global Functional teams to achieve project outcomes
·    Act as a project manager when interacting with the functional teams of our partner organizations – for example, with other training partners that we are working with in Ghana to run freelancing training programs
Mission-aligned: You believe that fulfilling employment can change lives, and are passionate about doing social good  
A strong sales or recruitment background: You can work to targets and close deals, tracking your progress along the way (CRM tool experience is a plus). Knowledge of the freelance market is also a plus.
Strong communicator: You have excellent business English communication skills (written and verbal) with experience developing presentations using PowerPoint or Google slides.
You have a collaborative approach: You will be connecting regularly with heads of departments and other senior professionals, so it is important you listen and value the ideas of others, and communicate project and personal needs confidently. You are mindful of cultural contexts and perhaps have worked in a role where you have interacted with a diverse range of individuals.
Resourceful and entrepreneurial - you think creatively when it comes to sourcing employers, you know how to get your foot in the door. Experience working independently, with exposure to working in a start-up/entrepreneurial environment a plus.