Senior Product Manager
Oakville, ON
BTO – Product Management /
Permanent - Full Time /
Hybrid
Who we are:
Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.
Who you are:
The Senior Product Manager will direct product development from conception to launch and is responsible for discovering, developing and carefully cultivating existing and new products/solutions to support the needs of Geotab’s partners and internal stakeholders. The role is a mix of both tactical execution and strategic thinking to build out and execute on the product roadmap and vision to evolve solutions that delight our users and make them highly successful. This position requires a highly analytical mindset to work cross-functionally internally, and with partners and stakeholders to solve their critical business challenges. For success in this role, reliable problem solving skills, creativity, communication and acute perception are invaluable skills.
What you'll do:
In this role you will lead discovery interviews with prospective & existing resellers to identify product gaps and generate new ideas for continuous value add for existing Resellers and improve Geotab’s customer experience. To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective
How you'll make an impact:
- Lead discovery interviews with prospective & existing Resellers to identify product gaps and generate new ideas for continuous value add for existing Resellers and improve Geotab’s customer experience
- Leverage various research methodologies and market inputs to identify common patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts
- Own the roadmap for multiple end to end user experiences and journeys as part of product planning from the first interaction through to launch and support
- Prioritize building what matters most by balancing short term needs with long term strategic goals for the business
- Collaborate with other product managers on designing and executing market feedback loops and incorporate into product planning
- Clearly communicate the Why for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc. Leverage this in collaboration with UX designers, developers, data scientists and other stakeholders to do:
- Problem & solution validation
- Translate the customer needs into user stories, feature epics and work to be done to bring the product effort to life
- Work closely with technical project managers toward execution
- Collect and analyze feedback from Resellers, stakeholders and internal teams to continuously make improvements to owned product areas and experiences
- Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use as a tool to measure continued success of product efforts (both qualitative and quantitative)
- Perform demos, roadmap presentations and deliver regular internal communications to educate internal users and stakeholders on new features and improvements.
What you'll bring to this role:
- 5+ years experience in product management and/or customer discovery.
- Experience in a SaaS environment is highly valued.
- Excellent written and verbal communication skills:
- Good listener, empathetic and enjoy interacting with customers
- Ability to stitch together disparate insights to uncover common patterns.
- Strong presentation skills (in person and virtually) and ability to deliver training effectively
- Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions
- Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes.
- Strong team player with the ability to engage with all levels of the organization
- Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills.
- Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.
- Experience with reporting or business analysis.
- High accuracy and meticulous attention to detail
- Strong organizational skills to be able to manage products through discovery to launch and continuous review
- Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
- Entrepreneurial mindset and comfortable in a flat organization.
- Experience leveraging customer success tools (i.e., Salesforce) an asset.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
At Geotab, we have adopted a flexible first working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Click here to learn more about what happens with your personal data.
