Verification Specialist (3 month contract)

Tallinn, Estonia /
Customer Support /
Full-time
Who are we
We believe the world would fundamentally be a better place if everybody invested. We’re on a mission to enable everyone to take part in the world’s success by making investing simple, affordable and accessible.

Change is quickly emerging as one of the leading investment apps in Europe. Cryptocurrencies will soon be accompanied by stocks and cash management putting us in a position to change the financial future of millions of people around the world.

Our Customer Operations team
We don’t provide great customer support, we provide great experiences. Our customers are everything for us. It takes passion and commitment to be the best and we take a lot of pride in it.

Our growth has exploded and we are looking for an experienced Verification Specialist to join us for the next 3 months to help onboard all the people who can’t wait to start investing.

The position is temporary as the technical solution to fully automate verification is in the works. We are always open for new team members if we see a great culture and mindset match, so it is a possibility to continue in our support team.

What will you do

    • Verify the identity of new users while strictly following our internal requirements and procedures;
    • Deal with customer account related processes like deposits and withdrawals if needed.

What we're looking for

    • Previous experience as a Verification Specialist in FinTech or regulated field;
    • Experience with Onfido is a great advantage;
    • Flawless attention to detail even in routine tasks;
    • Bulletproof stress tolerance;
    • Excellent verbal and written English;
    • Estonian residence permit - as a temporary role we don't provide relocation or visa support for this opening;
    • Availability to start ASAP.

What we offer

    • Competitive salary;
    • Get your foot in the door to join a scaling FinTech;
    • An ambitious team of 14 nationalities;
    • Awesome office in Tallinn city center.
Sounds interesting? We can't wait to hear from you!