Why do you want to work at Maple? No need to write an essay - feel free to keep it brief!✱

This role involves communicating with employees at all levels, often under time pressure. Give an example of a time when you delivered timely IT support to an employee, end-user, or customer. What was the issue, how did you handle it, and what was the outcome?✱

Describe a time when a support request revealed a deeper systemic or recurring issue. What steps did you take to address it and prevent it from happening again?✱