Maple - Customer Support Coordinators

Customer Support Coordinators

Toronto, Ontario

Clinical and Customer Support Operations /

Full-Time Employee /

Remote

What are your pronouns
We want to get this right. How do we pronounce your name?
Are you legally eligible to work in Canada?✱
Will you now or in the future require employer sponsorship (e.g. a work permit or visa) to work legally in Canada?✱
Which Canadian province are you based in?✱
We're hiring for both full-time (40-44 hours per week) and part-time (20-25 hours per week). Which version are you applying for?✱
For full-time employees, this role follows a schedule of 10-hour shifts during a 4-day work week with 3 days off each week. Is this schedule realistic for you?✱
Can you regularly work evenings? (until 10:30pm ET latest)✱
Can you regularly work weekends and occasionally work holidays?✱
This role has an hourly pay range of $18.90 to $20.75 (plus a $2 premium for bilingual English/French speakers) Does this range align with your expectations?✱
Tell us about a challenging situation you've navigated involving a customer. What was the situation and what did you do to resolve it?✱

We’d love to hear a short but personal answer. What genuinely excites you about the idea of working at Maple?✱