Product Manager - Ecommerce
Ottawa, Ontario /
Product – E-Commerce /
For 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a multi-billion-dollar, global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action. Getty Images moves the world, whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving.
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world, with over 405 million assets available through its industry-leading sites www.gettyimages.com and www.istock.com. The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
Getty Images works with over 330,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. Getty Images is a world leader in visual content. With over 405 million assets, of which over 285million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
We are inclusive of different voices, perspectives and experience. We believe diversity is critical to our mission to objectively reflect the world we live in and allow our customers to illustrate that world. This means including a diverse range of voices in our content, actively pursuing diversity in our team and sources of content and listening to our customers to make sure we are as open and responsive as possible.
Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.
Who You Are:
You are a natural leader who is business-savvy, customer-obsessed, and has a track record of collaborating cross functionally to solve problems and drive impact.
You thrive on gathering information to identify the most meaningful problems to solve and customer friction points – and then working with your colleagues to deliver an impactful solution. You are data driven – identifying KPIs, monitoring results and creating sound business arguments backed by facts.
You have experience of applying a test and learn approach – leveraging a/b testing methodologies to optimize workflows and purchase paths. You have strong analytical abilities and are able to understand and use data to make decisions.
You are a leader to your peers, cross functional teams and product colleagues. You believe in over-communication and breaking down silos.
You love thinking about customer journeys and understanding the workflow of customers and how to make their jobs and tasks easier.
You view your product design and technology team members as true partners and strive to produce the best work for your customers…together.
Your Next Challenge:
As a Ecommerce Manager you will be part of a team responsible for improving the ecommerce workflows of our main web sites – with emphasis on iStock. You will help drive and execute a testing plan – designed to improve order conversion, revenue and customer LTV. You will leverage analytical data, customer insights and test results to constantly iterate and improve.
Your success will be based on identifying and reducing friction on behalf of our customers.
What You’ll Need:
Develop an understanding of Getty Images and iStock; it’s customers, business, and experiences
Leverage your understanding of our customers and business to create a customer-driven road map for your remit
Turn plans into reality by working closely with Design, Engineering, Analytics, Research and Business Stakeholders to alliteratively deliver features and experiences the solve the identified problems.
Leverage qualitative and qualitative insights from iterations and product and feature launches to inform the direction of your road map.
Knowledge, Skills and Abilities
3+ years relevant experience in Product Management, or equivalent experience in related roles
Specific experience with B2B e-commerce products and sites, including focus on purchase paths and a proven track record of simultaneously running multiple a/b tests
Demonstrated ability to drive projects and programs, and influence across all levels of an organization.
Experience with building and overseeing product roadmap strategy
High level of maturity
Experience with Agile development
Natural leader and collaborator
Excellent written and verbal communication skills
Ability to balance long-term and short-term goals, customer and business needs
Knowledge and experience with SQL, Google Analytics and Looker is a plus.
Some knowledge and experience of SEO would be considered an asset
Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email RecruitingAccommodations@gettyimages.com.
Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique role of still and moving imagery in communication and business, and enabling creative ideas to come to life.
For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.
Find Getty Images on Facebook, Twitter, Instagram, LinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery.
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.