Credit & Collections Specialist (German Speaker)
Remote - Global /
Finance and Accounting – Finance Operations /
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Credit and Collections Specialist - German Speaker
Location: Remote (EMEA Only)
Who You Are:
- You are someone who would enjoy being part of a fast-paced multi-lingual & multi-cultural team.
- You are a credit and collections professional with strong communication skills and will thrive in a target driven team and company.
- You have strong attention to detail, are approachable and customer service oriented.
- You enjoy communicating with internal and external customers, making commercially sound credit decisions.
- You’re able to work with sales peers globally to meet our customers’ needs related to credit and collections on customer accounts.
- In this role you will report to the Credit and Collections Supervisor in EMEA and work within an encouraging global team.
What You'll Need:
- Minimum of 1 to 2 years credit collections experience within a commercial environment, preferably in a high-tech environment
- Customer service-oriented, while at the same time, able to meet the goals of the department
- Knowledge of commercial credit and prior experience making credit decisions
- Utilise judgment to analyse the customers' ability to pay and establish payment solutions
- Assist customers with disputes and inquires and balancing payment history
- Strong negotiation skills and the ability to influence
- Strong attention to detail
- Proficient working with PC and Microsoft Excel and other MS Office products
- Excellent verbal and written communication skills
- Proficient in German and English
- One or more additional languages Italian, Portuguese, French, Spanish beneficial
- Experience with Finance and Collections tools (i.e Oracle; Esker Termsync; SAP)
Mental and Physical Demands:
- Frequent communication with others to exchange information.
- Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
- Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
- Constant assessment of accuracy and thoroughness of the work assignment.
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