Sales Account Manager
Mumbai
Marketing & Revenue – APAC Sales /
Full-time /
Hybrid
Account Manager
Work type: Hybrid
Location: Mumbai, India
Who You Are:
- You are a dedicated Salesperson who is well organised, self-motivated and has a proven and consistent track record of success in delivering against targets.
- You will be able to demonstrate within your current role your expertise in developing client relationships and growing accounts to realise their full potential across multiple products.
- As an excellent communicator, you will be able to engage and build rapport quickly with all levels of clients and colleagues alike.
- By flexing your style, you will fit yourself into the Getty Images team and job role seamlessly, always bringing confidence and trust to customer’s and being a positive influence with your colleagues.
- You are fluent in English both written and verbal (C1 level and above)
Your Next Challenge:
- Primary contact for all customers with <$250K USD in committed revenue and partner with your manager on strategic growth opportunities.
- Drive consumption of committed deals through onboarding, regular check ins and new user expansion.
- Understand content gaps in current deal structure that results in loss of share.
- Learn end-to-end workflow for content production to advise Key Account Executives on how to drive workflow improvements and deal ‘stickiness’ (API integrations, DAM requirements, plugins, etc.).
- Identify customer intelligence from day-to-day contacts that will point Key Account Executives towards new development opportunities (custom solutions, new initiatives, etc.).
- Support and manage renewals.
- Manage all day-to-day project level discovery, quotes and negotiations on ALC or new committed deals (delegating to Customer Support Associates (CSA’s) where appropriate).
- Early understanding of new end client relationships with agencies to support more specific pitches and new contact referrals with Key Account Executives.
- Leverage all products and services to build new segment customer relationships and develop valuable revenue opportunities.
- Support addition of new products – such as Custom Solutions – and leads clients through new processes.
What You'll Need:
- Proven Sales and Account Management experience within a fast-paced organisation.
- Strong relationship building skills and experience of developing accounts to maximise revenue.
- Demonstrated success in building business revenue within existing accounts.
- Experience of success finding and closing new business opportunities and customer relationship management.
- Must have strong communication and presentation skills.
- Have strong internal relationships and use them to bring solutions to client challenges, particularly as it pertains to specific assets.
- Ability to handle complex conversations in an appropriate manner.
- Facilitate face-to-face meetings with clients and reinforce relationships.
- Embrace a strong Obligation to Care.
- Fluent in English both written and verbal (C1 level and above)
There’s a story in every picture, a narrative in every frame.
We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.
Working at Getty Images
Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals.
We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.
Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.
Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours.
Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
