Alternance - Commercial(e) Chargé(e) de comptes clients 14607 - Paris, France
Sales – Account Management /
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Dans le cadre de votre contrat d’alternance, vous aurez l’opportunité de démontrer votre capacité à maintenir des relations client et à développer des comptes afin qu’ils atteignent leur plein potentiel sur plusieurs produits. Pour réussir, vous devrez établir et maintenir rapidement des relations de qualité avec les clients assignés et vos partenaires internes.
Qui vous êtes:
Vous êtes un.e. commercial.e. dévoué.e., organisé.e. et motivé.e qui aime le contact et l’accompagnement client. Très bon communiquant.e., vous savez construire et maintenir rapidement des relations commerciales et adapter votre style à la situation. Ces atouts vous permettront d’intégrer pleinement le poste ainsi que les équipes de Getty Images, d’avoir la confiance des clients et une influence positive sur vos collègues.
Votre prochain défi:
•Point de contact quotidien pour les clients dont le CA est supérieur à 50 000 euros et partenariat avec les Responsables Grand comptes sur les opportunités de croissance stratégiques.
•Stimuler la consommation d’offres à long terme grâce à l'onboarding, aux suivis semestriels et à l'expansion de nouveaux utilisateurs.
•Tirer parti de tous les produits et services pour établir de nouvelles relations avec les clients du segment et développer de précieuses opportunités de revenus.
•Optimiser la structure des accords en cours afin d’accroitre le chiffre d’affaires.
•Connaitre de bout en bout le workflow de la production de contenus afin de conseiller les managers de grands comptes sur les opportunités d’amélioration et le traitement de la « visibilité » (intégrations d'API, exigences DAM, plug-ins, etc..).
•Assurer la veille client à travers des contacts quotidiens et orienter les Responsables Grands Comptes vers de nouvelles opportunités de développement (solutions personnalisées, Vidéo, Unsplash, etc.).
•Accompagner et gérer les renouvellements.
•Gérer les demandes liées aux projets, devis et négociations sur les achats A la Carte ou les offres d’abonnement.
•Analyser en amont des nouvelles relations commerciales les besoins afin d’accompagner les Responsables de comptes clés dans la conception de présentations adaptées et le référencement des nouveaux contacts.
•Accompagner l’utilisation de nouveaux produits - tels que les solutions personnalisées - et guider les clients à travers de nouveaux processus.
•Faciliter les rencontres en face-à-face avec les clients et renforcer les relations.
Etudiant.e. en M1 ou M2 en école de commerce, d’ingénieur ou université, vous avez une première expérience réussie en tant que commercial ou Account manager (stage ou autre), idéalement dans un environnement international. Vous vous exprimez couramment en anglais et en français, tant à l'écrit qu'à l'oral.
Pour postuler, envoyez votre CV en anglais ou en français à firstname.lastname@example.org
Junior Account Manager (in English)
A brief description:
In this role, you will be able to demonstrate within the role your ability to develop client relation and grow accounts to reach their full potential across multiple products. To succeed, you will have to engage and quickly build strong relationships with assigned clients and internal partners.
Who You Are:
You are a dedicated, well organized, and self-motivated Salesperson who enjoys being in contact with and supporting clients. As a communicator, you know how to engage and build strong relationship with client and flex your style appropriately. These skills will allow you to fit into the Getty Images team and job role seamlessly by building confidence and trust among customers and being a positive influence on your colleagues.
Your Next Challenge:
•Day to day point of contact for all customers spending over $50K euros and partner with Key Account Executives on strategic growth opportunities.
•Drive consumption of committed deals through onboarding, mid-year check ins and new user expansion.
•Leverage all products and services to build new segment customer relationships and develop valuable revenue opportunities.
•Detect content gaps in current deal structure that results in loss of share.
•Learn end-to-end workflow for content production to advise Key Account Executives on how to drive workflow improvements and deal ‘stickiness’ (API integrations, DAM requirements, plugins, etc.).
•Identify customer intelligence from day-to-day contacts that will point Key Account Executives towards new development opportunities (custom solutions, Video, Unsplash, etc.).
•Support and manage renewals.
•Manage all day-to-day project level discovery, quotes and negotiations on ALC or new committed deals.
•Early understanding of new client relationships to support more specific pitches and new contact referrals with Key Account Executives.
•Support addition of new products – such as Custom Solutions – and leads clients through new processes.
•Facilitate face-to-face meetings with clients and reinforce relationships.
What you will need:
You are enrolled in a Master 1 or 2 in business school, engineering school or university with a first successful experience as a Salesperson or Sales Account manager (internship or other), ideally in an international environment. You express yourself fluently in English and French, both written and spoken.
Covid-19 Company Statement:
Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing may be mandated by the relevant local laws with which Getty Images will comply. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).
Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing has been mandated by the Biden administration and that mandate applies to our US workforce. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).
Who We Are:
For over 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a multi-billion dollar, global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action.
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world available through its industry-leading sites www.gettyimages.com and www.istock.com. The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
Getty Images works with over 360,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. With over 440 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allows our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.
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