Production Coordinator, Custom Solutions (London)

London /
Creative – Creative Content /
Several false job solicitations are circulating via email and social media purporting to be official Getty Images communications.  While our staff may initially contact you via social media if your experience is relevant to a posted role, we will never issue job offers or request personal financial information via social media. Further, all outreach will include the Getty Images’ employee email and phone contact. As a reminder, all career opportunities can be found here.

Covid-19 Company Statement:
Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing may be mandated by the relevant local laws with which Getty Images will comply. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).  

US Specific:
Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing has been mandated by the Biden administration and that mandate applies to our US workforce. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).

Who We Are:
For over 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a multi-billion dollar, global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action.
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world available through its industry-leading sites and The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
Getty Images works with over 360,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. With over 440 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allows our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.

Who You Are:
The Production Coordinator will support production for some of our largest customers. Getty Images’ Custom Solutions offers our customers the opportunity to brief our global community of creators to create on-brand, on-demand, best-in-class images, and exclusive video.

You will be responsible for coordinating day-to-day aspects of production on briefs including traffic management of content for final delivery as well as onboarding new talent. You will support the Producers and Creative Directors and provide real-time communication during every phase of the production.

The Production Coordinator in this role will work closely with internal & external partners from the pre-production phase through the delivery of the final brief. 

Your Next Challenge:

    • Support the Producers in all aspects of production from pre-production through final delivery of content. This includes onboarding new talent, creating call sheets and other brief and data entry support, estimating, traffic management of files and delivery, and administrative support.)
    • Contract creatives & ancillaries as required for projects.
    • Help train creatives on assignment guidelines and procedures, including delivery, image/video specs, and invoicing and payment procedures.
    • Utilize internal project management and other internal tools to keep all assignments on track.
    • Assist where required in budget estimates & keeping within approved margins.
    • Reconcile invoices from creatives, checking against margin on jobs.
    • Monitor and review production expenses and receipts for payment with project manager, update project management tool, ensure creatives contact and payment information is up to date in internal systems.
    • Source new creators and help maintain the supplier relationship management tool and the wiki.

What You'll Need:

    • Project management and coordination experience. Strong time management & ability to prioritize tasks.
    • Proficiency with project management software.
    • Knowledge of image management software, especially Adobe Creative Suite programs. Graphic software and web publishing skills are a plus.
    • Familiar with digital asset management and photo and video file formats.
    • Experience in production coordination ideally for stills and video for commercial clients, preferably 3 to 5 years exp.
    • Excellent written and oral communication skills
    • You are highly organized, a problem solver, as well as detail and process-oriented
    • You have a flexible approach, strong multi-tasking and follow-up skills with the ability to prioritize in a constantly evolving and fast paced environment.
    • Must be self-motivated and have the ability to work with minimum supervision to accomplish goals and manage tasks with a diplomatic and solution-oriented approach.
    • The ability to maintain clarity and focus in high pressure, fast paced environment.

Nice to Have:

    • Bachelor's degree preferred.

What to Expect (Physical and Mental Demands):

    • Frequent communication with others to exchange information.
    • Occasionally moving objects up to 50 lbs and frequently moving objects up to 25 lbs.
    • Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
    • Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
    • Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers.
    • Constant assessment of accuracy and thoroughness of the work assignment.
    • Occasionally performing role functions in a loud and noisy environment.
    • Occasionally performing role functions in outdoor elements that may involve low temperatures, high temperatures, precipitation, snow and wind.
    • Occasionally performing role functions in presence of bright, flashing lights.
Due to the current conditions of Covid-19, this key position provides flexibility to work from home.

Leadership Principles

As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.

We are trustworthy, transparent, and honest
We love character, authenticity, and integrity.

We always raise the bar
Excellence is our norm; we get better through endeavor, curiosity, and speed.

We collectively bring solutions
We love debate, but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.

We care, are kind, courteous, and respectful
We will not tolerate rudeness.

We reject biased behaviour and discrimination
We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.

We are inclusive of different voices, perspectives, and experience
Diversity and inclusion are never done, but we are passionate in their pursuit.

We are one Getty Images with no silos
We share goals and accountability; we and actively seek information and expertise; we make time for our peers.

We deliver on our commitments, and commercial goals
With one voice and shared accountability.

We put the customer at the heart of everything we do
We listen to, anticipate, and exceed customer needs, adapting as they evolve.

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply. 

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email

Visit Getty Images at to learn more about how the company is advancing the unique ​​role of still and moving imagery in communication and business, and enabling creative ideas to come to life. 
For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.
Find Getty Images on FacebookTwitterInstagramLinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. 
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.