Systems Engineer

Seattle /
Technology – Core Services /
Full-time
Who We Are:
For over 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a multi-billion dollar, global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action.
 
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world available through its industry-leading sites www.gettyimages.com and www.istock.com. The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
 
Getty Images works with over 360,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. With over 435 million assets, of which over 310 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
 
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allows our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.



The Systems Engineer is a work-from-home position.

We're looking for an enthusiastic and talented engineer to contribute their expertise to Getty's Core Systems Engineering team. Our team is also responsible for delivering a broad array of services, from employee productivity tools to underpinning technologies, running in SaaS, cloud-hosted, and on-premise.

You will be responsible for providing engineering, technical support, and ownership for our portfolio of services, including (but not limited to):

SaaS:
O365, SharePoint Online
Okta MFA/SSO
Microsoft Intune
Azure Active Directory
DocuSign

Cloud-hosted:
Active directory | DNS
Enterprise FTP
McAfee anti-virus
Commvault backups
WordPress
WSUS
AWS AppStream and WorkSpaces
Primarily Windows environment

On-premise:
Active Directory | DNS | DHCP
File Servers
Primarily windows | Hyper-V environment

You will work a ticket queue and project board for requests, trouble tickets, and projects, and provide 24x7 on-call escalation support on a rotating schedule (approximately every six weeks).  You will create automation and integrations using scripting.

Who You Are:

    • You possess engineering-level expertise and familiarity with many of the technologies in our portfolio, and a passion for learning that will enable you to master the rest.
    • You are dedicated to excellence and bring an ownership mindset, as you will function as a subject matter expert for a portion of our portfolio.  This includes responsibilities around business partner and vendor relations, service focus, benchmarking, continuous learning, training, documentation, monitoring, DR planning, and more.

The ideal candidate will be experienced implementing and supporting the following technologies in an enterprise environment:

    • Office 365 including security, Exchange, SharePoint (incl. groups, site permissions).  We appreciate relevant training and certifications
    • Active Directory
    • Okta MFA/SSO/Identity Management
    • Windows and Linux systems. Dell iDRAC and OpenManage. Hyper-v
    • Amazon Web Services EC2, S3
    • Gitlab, Terraform
    • Scripting in PowerShell (required), Perl, and Python (desired)
    • Solid understanding of security principles and implications (GDPR, PCI, etc.)
    • Excellent interpersonal communications, written and oral
    • Ownership mentality

Mental and Physical Demands:

    • A quiet location with reliable high-speed internet connectivity, an environment suitable for professional work (desk, chair, external monitor, etc.)
    • Frequent communication with others to exchange information
    • Frequent sedentary work that primarily involves sitting/standing; Time of each will vary
    • Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc
    • Constant assessment of accuracy and thoroughness of the work assignment

Leadership Principles:

    • Trustworthiness, Transparency, and Openness
    • Raise the Bar
    • Lead by Example
    • One Voice
    • Bring Me Solutions
    • No Silos
    • The Obligation to Care

At Getty Images we aim to be the leaders in visual communication and everything we do is driven by our culture and values. Our Leadership Principles are the bedrock - We take pride not just in what we do, but how we do it. And part of that is taking care of our employees –through comprehensive benefits and compensation package. Read on to find out about some of our benefits and perks.

    • Health Insurance We provide Medical, Vision, and Dental insurance for you and your family. We partner with CIGNA to provide you with dental insurance and two options for medical coverage - a PPO plan and an HSA-qualified (Health Savings Account) Plan. The PPO plan comes with a $200 per year Getty Images contribution to an FSA account. If you enroll in the HSA plan, Getty Images will give you $1400-$2400 per year to spend on any qualified health expenses as you please! This money is yours, rolls over each year, and you can take it with you if you leave Getty Images. Vision Insurance is available through VSP. All full-time employees working at least 25 hours per week will become eligible for health benefits the 1st of the month following their date of hire. Contributions to health care accounts are prorated based on the date of hire.

    • Time off Work/life balance is important to us. We provide flexible time off and 10 sick days each calendar year. Additionally, we pay 4 weeks fully-paid Parental Leave for new parents, with primary caregivers eligible for an additional 8 weeks of fully-paid leave.

    • Disability and Life Insurance We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) – up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.

    • Employee Assistance Program Employees have access to free, confidential assistance for everyday problems such as stress management, financial problems, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Through the EAP, employees are also eligible for 3 free counseling visits.

    • 401(k) Start saving for retirement! Getty Images matches up to 4% of your deferred compensation, with immediate vesting – that means all of Getty Images employer match money is automatically yours –with no waiting period!

    • Volunteerism and Corporate Giving At Getty Images we are committed to giving back to our community. Our people participate in many employee-driven community projects in cities across the globe, and Getty Images helps by amplifying these personal charitable contributions with matching funds and volunteer time off.

    • Additional Perks Employees enjoy a menu of fringe benefits designed to add personal convenience and value to their lives, including professional development opportunities, a legal plan, auto/home insurance, and even pet insurance. We also believe in having fun together and we do this through activities like dodgeball and ping-pong tournaments, employee morale events, virtual games, hackathons, karaoke, and holiday parties!


We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply. 

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email RecruitingAccommodations@gettyimages.com.

Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique ​​role of still and moving imagery in communication and business, and enabling creative ideas to come to life. 
 
For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.
 
Find Getty Images on FacebookTwitterInstagramLinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. 
 
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.