Knowledge Management Intern (16053)
Remote - United States / New York, NY / Seattle, WA / Chicago, IL / Los Angeles, CA
Marketing & Revenue – Brand & Communications /
Full-time /
Remote
Who You Are:
Getty Images is seeking a Knowledge Management Intern for an approximately three-month long paid internship opportunity. The ideal candidate will be a current student or recent graduate from an American Library Association (ALA) accredited program in Library and Information Science (MLIS, MLS).
The Knowledge Management Intern will gain hands-on knowledge management experience to learn best practices for managing digital files, content, and knowledge resources and implement changes to help build our self-serve knowledge library.
You are comfortable with working remotely and have a keen interest in learning new tools and technologies, including Microsoft SharePoint and Slack, to develop and curate information. You have a strong understanding of collections maintenance and search strategies and understand the importance of highlighting resources to serve and inform a global community.
Your Next Challenge:
The Knowledge Management Intern will shadow and support the Enterprise Knowledge Management team to learn best practices in curating, managing, and highlighting user-facing digital resources. You will assist with the assessment, review, and migration of content in line with enterprise information architecture standards to build or design intranet sites. You will gain direct technical experience with a knowledge management system (SharePoint), migration tool (ShareGate), and communications tool (Slack). You will partner with a team of cross-functional subject matter experts to surface key resources and highlight opportunities to improve knowledge sharing.
We value learning and development: you will be given a hands-on opportunity to assist with the curation of the company’s self-service knowledge library and to expand your skills and experience in a business setting. You will learn from teams across the business who work in archive management, training and enablement, and content management.
What You'll Need:
- Minimum 1 year completion of ALA-accredited Master’s in Library and Information Science (MLIS, MLS) or comparable program
- Knowledge and experience of knowledge management and/or collections management principles
- Strong technical capabilities, including ease with digital workspaces and cloud-based file storage systems
- Highly effective communicator with a passion for user-centric service
- Excellent time management and organizational skills, with the ability to adjust to shifting priorities
- Ability to focus and stay in good communication while working remotely
Nice to Have:
- Experience with Microsoft Office suite, including Microsoft SharePoint and OneDrive
- Experience with taxonomy and managed metadata or cataloging standards
- Interest in learning about other areas of the Getty Images business
What You Can Expect:
- The internship will run approximately three months (20-hours/week for 13 weeks)
- This internship will be remote/work from home.
- Hours can be flexible; the regular schedule will be determined with the manager depending on academic needs
$18 - $22 an hour
The starting salary range for this position at the time of posting is USD $18/hr to USD $22/hr. Getty Images has different ranges in different locations within the US, and this range represents the starting base pay range. Actual compensation will depend on factors including but not limited to: qualifications, geographic location, skills, experience, certification, business needs, performance, and level of responsibility along with the requirements of the position. The company reserves the right to modify this pay range at any point in the future. Visit our career site to learn more about our career opportunities and Diversity & Inclusion commitments.
Benefits at Getty Images
Health Insurance
We provide Medical, Vision, and Dental insurance for you and your family. We partner with Meritain (An Aetna Company), and CVS Caremark to provide you with two options for medical coverage - a POS plan and an HSA-qualified (Health Savings Account) Plan. The POS plan comes with a $200 per year Getty Images contribution to an FSA account. If you enroll in the HSA plan, Getty Images will give you $1400-$2400 per year to spend on any qualified health expenses. Dental insurance is available through Delta Dental. Vision Insurance is available through VSP. All full-time employees working at least 25 hours per week will become eligible for health benefits the 1st of the month following their date of hire. Contributions to health care accounts are prorated based on the date of hire. For more information on these benefits, you may request an electronic copy of our Benefits Guide.
Time off Work/life balance is important to us
We provide a flexible time off policy. Additionally, we pay 4 weeks of fully-paid Parental Leave for new parents, with primary caregivers eligible for an additional 8 weeks of fully-paid leave.
Company Paid Holidays
Employees enjoy company-paid holidays for each of our global locations.
Disability and Life Insurance
We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.
Employee Assistance Program
Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports! Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.
401(k)
Start saving for retirement! Getty Images matches up to 4% of your deferred compensation, with immediate vesting – that means all of Getty Images employer match money is automatically yours – with no waiting period!
Learning & growth
We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.
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Who We Are:
Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customer—no matter their size—around the globe.
Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy.
Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers.
Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.
Leadership Principles
As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.
We are trustworthy, transparent, and honest
We love character, authenticity, and integrity.
We always raise the bar
Excellence is our norm; we get better through endeavor, curiosity, and speed.
We collectively bring solutions
We love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.
We care, are kind, courteous, and respectful
We will not tolerate rudeness.
We reject biased behavior and discrimination
We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.
We are inclusive of different voices, perspectives, and experiences
Diversity and inclusion are never done, but we are passionate in their pursuit.
We are one Getty Images with no silos
We share goals and accountability; we and actively seek information and expertise; we make time for our peers.
We deliver on our commitments, and commercial goals
With one voice and shared accountability.
We put the customer at the heart of everything we do
We listen to, anticipate, and exceed customer needs, adapting as they evolve.
We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people, and people with disabilities are encouraged to apply.
Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email RecruitingAccommodations@gettyimages.com.
Visit Getty Images at www.gettyimages.com to learn more about how the company is advancing the unique role of still and moving imagery in communication and business, and enabling creative ideas to come to life.
For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.
Find Getty Images on Facebook, Twitter, Instagram, LinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery.
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.
