Global Project Manager, Custom Solutions - New York (14253)

Remote - United States /
Creative – Creative Content /
Who We Are:
For over 25 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a multi-billion dollar, global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action.
Help us move the world with images!
Getty Images is the most trusted and esteemed source of visual content in the world available through its industry-leading sites and The Getty Images website serves creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase and share powerful content from the world's best photographers and videographers.
Getty Images works with over 360,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world's deepest digital archive of historic photography. With over 435 million assets, of which over 310 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.
Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allows our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world —whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most diverse visual content, based on industry-leading expertise and innovation.

Global Project Manager, Custom Solutions

Duration: Permanent

Location: Remote, US.  Due to the current conditions and impact of Covid-19, this key position will initially work from home, until such a time when we return to our office.

Start: ASAP

Who You Are:

    • Are you an organizer, collaborator, and see patterns that others don’t? We are seeking someone who thrives in fast-paced environments and is energized by growth and new products. If so, we could be a wonderful home for you! You should be a standout colleague who leads with positivity, inclusion, and curiosity. You are known to build and support processes that result in optimization and happy customers. 

Your Next Challenge:

      The Global Project Manager plays a pivotal role in keeping projects moving internally and externally, working with partners at all levels to meet timelines, implement process, and build efficiency for the team and our customers.
      Reporting to the General Manager, Custom Solutions, the Global Project Manager will be responsible for coordinating and tracking the end-to-end process for all live subscriptions and briefs, including:
      ·         Working with Creative Directors to create briefs.
      ·         Optimizing process and establishing best practices for all Custom projects.
      ·         Oversight on execution, including targeting and content workflows.
    • The Global Project Manager embraces scale, driving many briefs for many clients, and is comfortable working across functions. They are also responsible for the real-time communication of the status of projects and standardized reporting. The ideal candidate is comfortable working in a test and learn environment. 

What You’ll Do:

    • Partner with General Manager and Heads of Creative and Production on workflow and content strategies for subscription customers, creating efficiencies wherever possible.
    • Engineering plans and process associated with bespoke deliveries.
    • Provide credibility and operational oversight, instilling confidence in Getty Images’ process and workflow.
    • Be an engine for scalability across the team.
    • Manage, monitor, and communicate status of all projects:
    • o   Lead team stand ups.
      o   Maintain status and progress in project management tools.
      o   Adhere to schedules.
      o   Traffic management, including setting timelines.
      o   Manage creative review and client approvals (when required).
      Additional responsibilities:
    • Work closely with product and technology on improvements that will lead to greater optimization and scale.
    • Provide suggestions for new tools and feedback on them.
    • Supervise and advise on recruitment and engagement efforts that impact Custom.
    • Collaborate closely with internal partners, flexibly supporting the Creative team on key initiatives as needed.

What You’ll Need:

    • Project management skills:
    • o   Highly organized.
      o   Time management & Ability to prioritize tasks.
      o   Proficiency with project management software.
      o   Proven experience managing projects.
    • Experience working in a high growth business or industry.
    • Comfortable working with data.
    • Detail and process oriented.
    • Creative sensibility- love of content and experience in production environments is a plus.
    • Excellent writer and communicator.
    • College degree and/or PMP certification with work experience.

Mental and Physical Demands:

    • Frequent communication with others to exchange information.
    • Occasionally moving objects up to 20 lbs and frequently moving objects up to 10 lbs.
    • Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
    • Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
    • Constant assessment of accuracy and thoroughness of the work assignment.

Benefits at Getty Images

    • Health Insurance
    • We provide Medical, Vision, and Dental insurance for you and your family. We partner with Quantum Health, Meritain (An Aetna Company), and CVS Caremark to provide you with two options for medical coverage - a POS plan and an HSA-qualified (Health Savings Account) Plan. The POS plan comes with a $200 per year Getty Images contribution to an FSA account. If you enroll in the HSA plan, Getty Images will give you $1400-$2400 per year to spend on any qualified health expenses as you please! This money is yours, rolls over each year, and you can take it with you if you leave Getty Images. Dental insurance is available through Delta Dental. Vision Insurance is available through VSP. All full-time employees working at least 25 hours per week will become eligible for health benefits the 1st of the month following their date of hire. Contributions to health care accounts are prorated based on the date of hire.

    • Time off Work/life balance is important to us
    • We provide flexible time off and 10 sick days each calendar year. Additionally, we pay 4 weeks fully-paid Parental Leave for new parents, with primary caregivers eligible for an additional 8 weeks of fully-paid leave.

    • Company Paid Holidays
    • Employees enjoy company-paid holidays for each of our global locations.

    • Disability and Life Insurance
    • We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.

    • Employee Assistance Program
    • Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports! Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.

    • 401(k)
    • Start saving for retirement! Getty Images matches up to 4% of your deferred compensation, with immediate vesting – that means all of Getty Images employer match money is automatically yours – with no waiting period!

    • Learning & growth
    • We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.
Leadership Principles

As a company, we're committed to living these Principles every day. Here's how we support our mission to be the best place to work globally.

We are trustworthy, transparent, and honest
We love character, authenticity, and integrity.

We always raise the bar
Excellence is our norm; we get better through endeavor, curiosity, and speed.

We collectively bring solutions
We love debate, but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.

We care, are kind, courteous, and respectful
We will not tolerate rudeness.

We reject biased behaviour and discrimination
We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.

We are inclusive of different voices, perspectives, and experience
Diversity and inclusion are never done, but we are passionate in their pursuit.

We are one Getty Images with no silos
We share goals and accountability; we and actively seek information and expertise; we make time for our peers.

We deliver on our commitments, and commercial goals
With one voice and shared accountability.

We put the customer at the heart of everything we do
We listen to, anticipate, and exceed customer needs, adapting as they evolve.

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply. 

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or to submit an online application, please email

Visit Getty Images at to learn more about how the company is advancing the unique ​​role of still and moving imagery in communication and business, and enabling creative ideas to come to life. 
For company news and announcements, visit our Press Room, and for the stories and inspiration behind our content, visit Stories & Trends.
Find Getty Images on FacebookTwitterInstagramLinkedIn, Pinterest and Tumblr, or download the Getty Images app where you can explore, save and share the world's best imagery. 
Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that diversity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We seek to hire on the basis of merit, competence, performance, and business needs.