Field Operations Lead

West Hollywood Headquarters
Wheels is a last-mile, shared electric vehicle platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California and is expanding quickly across the world.

As a Field Operations Lead, you will oversee teams in the field responsible for monitoring, maintaining, and repositioning vehicles across cities. Field Operations Leads use technology from a central location to efficiently manage field teams but are ready to jump into the field at a moment’s notice to keep help keep riders moving. It is a hands-on role offering a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As a Field Operations Lead, you’ll play a vital role in ensuring the health of our fleet and in bringing safe, reliable rides to users everyday.

What You'll Do

    • Lead and motivate members of the Field Operations team
    • Ensure vehicles are positioned and charged according to business targets
    • Monitor real-time market data and provide reports to internal stakeholders
    • Quickly identify issues and provide recommendations on how to resolve them
    • Manage worker schedules, clock in/out, attendance and productivity
    • Assist in hiring and onboarding of workers
    • Champion safety and a positive work environment

What You'll Need

    • 2-3 years experience working in logistics, operations, or equivalent fields
    • Experience leading teams or delivering results through others
    • Excellent oral and written communication skills; focused on driving action
    • Willingness to roll up your sleeves and get the job done
    • Rigorous attention to detail and strong data management skills
    • A smartphone and proficiency using mobile technology
    • Proficiency in Google and Microsoft Suite data tools
    • Strong organizational and time management skills
    • Flexible schedule and able to regularly work on nights and weekends
    • BA/BS
Wheels is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.