Reports Analyst

Metro Manila
Corporate – Corporate /
Full Time /
Remote
Reports Analyst (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that want to build world-class teams & place their operations on autopilot.

And we’re looking for a Reports Analyst to start immediately!

Duties and Responsibilities include but are not limited to:

    • Report directly to the VP of Operations and/or COO.
    • Lead the implementation of reporting platforms to deliver daily, weekly, monthly, and quarterly data.
    • Serve as the single source of truth for reporting across Operations, Quality Assurance, Talent Acquisition, Training, and Client Services Management teams.
    • Create and manage Power BI dashboards to consolidate reporting needs.
    • Partner with the engineering team to explore data consolidation opportunities.
    • Provide timely ad hoc reports as required by leadership and department heads.

Reports and Deliverables:

    • Daily EOD summaries of absenteeism and attrition.
    • Daily churn reports.
    • Weekly quality and/or NPS results.
    • Operational dashboards.
    • Monthly business review reports for Operations leadership.
    • Ad hoc Power BI dashboards and reports.
    • Updated weekly scorecards for all Wing Assistant employees.

Qualifications:

    • Proven experience in data analysis, reporting, or business intelligence, preferably in a BPO or remote work environment.
    • Significant experience with MySQL for querying, extracting, and analysing operational and performance data.
    • Proficiency in Power BI and other data visualisation/reporting tools.
    • Strong analytical skills and high attention to detail.
    • Ability to manage and prioritise multiple reporting requests.
    • Excellent communication skills and ability to collaborate across departments.
₱30,000 - ₱40,000 a month
Benefits:
Competitive salary ranging from PHP 30,000 to PHP 40,000 (depending on experience).
Permanent remote work setup.
Opportunities for professional growth and development.
Be part of a collaborative, innovative, and globally minded team.
Why Join Us?
As a Reports Analyst at Wing, you’ll empower every department with accurate, timely, and insightful data. You’ll eliminate manual, error-prone processes and unify reporting across geographies — enabling the business to make smarter, faster, and more confident decisions.
Apply now and help us transform the way the world works!