Senior Machine Learning Engineer

Bengaluru
Engineering - AI Team /
Full-Time /
Hybrid
Zuma is pioneering the future of customer interactions with our AI-driven leasing agent, Kelsey, transforming the rental market experience for consumers and property manager alike. Our innovative platform is crafted from the ground up, integrating artificial intelligence, machine learning, to boost sales conversions and enhance support capabilities for property management business across the country. As one of Los Angeles's fastest-growing startups, Zuma has over +17M in funding and support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.

With our headquarters in Los Angeles, USA, Zuma sells its product nationally and is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Join us in our journey to revolutionize the rental industry and beyond, making seamless, AI-enhanced interactions the new standard.

Job Overview: Zuma is seeking a highly skilled and motivated Senior Machine Learning
Engineer with a strong background in Natural Language Processing, specifically around Large
Language Models (LLMs). The ideal candidate will have prior experience in building and
designing LLM based applications, especially NLP applications like Conversational AI and
Search. This role is crucial for the continued development and innovation of our core
conversational AI product, Kelsey.
Responsibilities and Duties:
●Work on the development and enhancement of our conversational AI product, Kelsey.
●Work closely with SOTA language models (LLMs) and employ the latest NLP
architecture patterns and models in application development.
●Take charge of the AI platform side of our codebase, primarily working with Python.
●Engage in regular sprint calls and contribute to shipping production-ready code.
Qualifications and Skills:
●5+ years of experience
●Bachelor’s degree in Computer Science (or equivalent practical experience)
●Expertise in Python programming
●Experience designing LLM based systems
●Strong understanding of LLM architectures and current research trends in the field
●Experience working on solutions in AWS or Azure
●Strong communication skills
●Familiarity with engineering practices, including shipping production code, writing robust
tests, and working within an Agile methodology
●Startup experience and a scrappy/flexible mindset
Preferred Qualifications
●Prior experience working on RAG based architectures
●Demonstrated ability to work in a fast paced ambiguous environment
Location: Bengaluru, India
Employment Type: Full-Time