Senior Product Manager

Los Angeles
Product /
Full-Time /
On-site
Zuma is pioneering the future of customer interactions with our AI-driven leasing agent, Kelsey, transforming the rental market experience for consumers and property manager alike. Our innovative platform is crafted from the ground up, integrating artificial intelligence, machine learning, to boost sales conversions and enhance support capabilities for property management business across the country. As one of Los Angeles's fastest-growing startups, Zuma has over +17M in funding and support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.

With our headquarters in Los Angeles, USA, Zuma sells its product nationally and is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers. Join us in our journey to revolutionize the rental industry and beyond, making seamless, AI-enhanced interactions the new standard.

We are seeking a Senior Product Manager to lead the development of a new client dashboard for Zuma's clients. This platform will enable our clients to understand the impact of our AI-driven leasing agent, Kelsey, on their leasing operations, providing insights into tour and lease conversion rates, cost savings, and operational efficiencies gained through the use of our product. Clients will also be able to use this platform to configure and manage their AI leasing agent's knowledge base and behavior. Our vision is to provide clients a centralized place where they can manage and train their virtual workforce across their property operations.

Responsibilities

    • Product Vision and Strategy: Develop the vision and strategy for the data analytics platform, ensuring it aligns with Zuma's overall mission and customer needs.
    • Customer Insight: Work directly with clients to understand their data and analytics needs, translating these into product requirements.
    • Roadmap Development: Build and prioritize the product roadmap, focusing on features that deliver the most value to our clients and their operations.
    • Cross-Functional Leadership: Lead a product squad comprising front-end and back-end engineers, driving the development, launch, and continuous improvement of the analytics platform.
    • Data-Driven Decision Making: Utilize data analytics to inform product decisions, measure impact, and continuously refine the platform to better meet client needs.
    • Stakeholder Management: Communicate progress, insights, and outcomes to internal and external stakeholders, ensuring alignment and fostering strong relationships.

Qualifications

    • Bachelor’s or Master’s degree in Business, Engineering, Computer Science, or a related field.
    • 5+ years of product management experience, ideally with a focus on data analytics products in a technology-driven environment.
    • Demonstrated success in developing and launching data-centric products in a fast-paced startup environment.
    • Strong analytical and problem-solving skills, with an ability to translate complex data into actionable insights.
    • Excellent leadership and communication skills, capable of motivating and guiding a team towards achieving product vision and goals.
    • Experience working closely with engineering teams in an agile development process.
    • A passion for innovation, with a customer-centric approach to product development.
Why Join Zuma?
Be at the forefront of AI-driven innovation in the rental market.
Opportunity to develop a groundbreaking product that provides real value to our clients.
Work in a fast-paced, dynamic startup environment with a culture of innovation and growth.
Competitive salary, equity packages, and comprehensive benefits.
Collaborate with a team of passionate, talented individuals dedicated to making an impact.