Operations Intern - Summer 2019
New York, NY
Position: Operations Intern
Location: New York, NY
Schedule: Full Time (40 hours/week from 9:30am-6:30pm)
Timeline: June – August 2019*
*Interns must be available to attend a two-week Training Institute to be held at Yale University, New Haven, CT from June 30 – July 14, 2019
We seek a highly detail-oriented, creative problem-solver who will work closely with members of the Central Operations Team to assist with a range of projects involved in supporting GHC's fellowship program. The intern will gain exposure to and training in the different areas that comprise GHC’s global operations: GHC’s organizational structure and finances; the health, safety, and security of our fellows and staff; fellowship admissions; and, compliance with employment, tax, and other laws in our countries of operation. The intern will gain a better understanding of the role that operations plays in a non-profit setting and be better prepared to work in operations and logistics roles, in the non-profit sector and beyond. In addition to working across our global operations team, the intern will have the opportunity to collaborate with other GHC departments (Programs, Communications, Strategic Partnerships, Global Talent), participate in regular team and staff meetings, and attend the GHC Training Institute.
Global Health Corps:
GHC recruits and selects organizations that excel in improving healthcare access and health outcomes for people in impoverished communities and marginalized populations. Additionally, our placement organizations identify an area of need that would benefit from two or more energetic and innovative young leaders; have the capacity to supervise and support two or more new full-time staff and can contribute towards the cost of fellows.
Since our start in 2009, we have grown from 8 placement organizations to more than sixty for the 2019-2020 fellowship year. They range from small grassroots organizations to international NGOs like Partners in Health and CHAI to government agencies like the Ministry of Health in Uganda. The health issues they focus on are equally diverse and include maternal and reproductive health, malaria, HIV/AIDS, health systems strengthening and nutrition. To date, we have received extremely positive feedback from our placement organizations who have found great value in having GHC fellows working on their programs. Specifically, 95% of our partners from the 2017-18 fellowship year said fellows met or exceeded goals of their work assignments and 78% said our fellows presented new or innovative ways of doing things.
The partnership recruitment and selection process is an intense and complex process that requires an ability to work with Country Teams to identify and vet organizations who can provide a meaningful experience for fellows and have the infrastructure and approach to health equity that aligns with GHC’s mission. It is an annual process which includes evaluating partnership renewals as well as new placement organizations. GHC plans to expand placement organizations in all of our current countries as well as explore additional opportunities for growth within Africa and to other continents.
* Please note: level of effort percentages are approximate and subject to change based on the team’s needs
General Administrative Support [40%]
- Participate in Global Ops and U.S. staff meetings
- Anticipate and assist with the ordering of goods and services for the NYC office
- Work alongside staff on booking fellow travel to the End of Year Retreat
- Provide support to the Central Operations team at Training Institute
- Review of tracking documents used to monitor laptops supported by outsourced managed IT firm
- Participate in other projects and tasks as needed
Health, Safety, & Security [25%]
- Research safety and security threats in our placement countries by monitoring news and other sources
- Assist in the development of knowledge management systems to track and analyze security, safety, and health data
- Create maps identifying placement of current fellows within countries of operation
- Assist in the development of standardized response plans for security, safety, and health incidents
- Assist with the drafting and review of materials to be used internally and/or shared with fellows in each placement country
- Assist in the research of employment and tax laws and other compliance matters in each of our placement countries
- Assist the Finance team in the fiscal year-end expenditure and review process
- Help to maintain the physical finance files
- Conduct ad-hoc financial and operational research
Fellow Selection [10%]
- Manage our customer service email account, including communications with potential applicants
- Support the research and implementation of new technologies and tools that will improve the process
- Minimum of an undergraduate degree or current enrollment in an undergraduate degree program
- Excellent attention to detail and organizational skills
- Exceptional critical thinking skills with a knack for sustaining and/or improving systems
- Proficiency with Microsoft Office, particularly Excel
- A track record of taking initiative and going above and beyond expectations
- Flexibility and enthusiasm for taking on a variety of projects as they arise
- Ability to thrive in a fast-paced environment
- Interest in non-profit management, social justice, and/or global health
How to Apply
Please apply online through our website. Due to the high volume of applications, only applicants selected for an interview will be contacted.
Thank you for applying!
– The GHC Team