Zambia Program & Operations Coordinator
Lusaka, Zambia /
Global Health Corps
Since 2009, Global Health Corps (GHC) has built a network of 1150+ next gen leaders committed to transforming health systems. Through a robust fellowship and alumni program, GHC seeds the health sector with innovative and resilient young leaders and invests in them to grow and drive systems change across their careers. GHC serves as a critical talent pipeline for its partners, an entry point to global health for non-clinical leaders who join as fellows, and a leadership accelerator for alumni and their networks. GHC leaders are concentrated in Malawi, Rwanda, Uganda, and the U.S., but the network has a truly global reach across 40+ countries and 450+ health organizations.
WHAT YOU’LL DO
The Program and Operations Coordinator is an exceptionally well-organized self-starter who manages the day-to-day office operations of the GHC Zambia office, provides fellow support throughout the fellowship year, and leads all alumni engagement efforts within the country. As the Program and Operations Coordinator, you will be responsible for supporting significant portions of GHC’s programs (including fellow coaching/curriculum implementation and alumni programming, promotion/implementation) and operations (including Office Administration/IT, fellow recruitment and selection, staff and fellow health, security and safety, logistics, and finances). Reporting to the Zambia Country Director, you will also serve as the in-country alumni lead and exercise independent judgment and discretion as you support the Country Director in executing country team strategies. The Program and Operations Coordinator will hold a critical role in the country office with extended interaction with a global close-knit, multicultural and dynamic organization.
Specifically, the Programs & Operations Coordinator will…
- Manage alumni community programming activities by helping the chapter leadership to create, design, and implement a national strategic plan.
- Develop strategies aimed at creating an engaged and active alumni community across different cohorts and locations.
- In collaboration with the Community Impact Team, manage and lead the in-country promotion of all local and global alumni events to the community.
- Lead all in-country event planning, procurement, and contracting for fellow retreats, partner meetings, and alumni events through scouting venues, soliciting bids, managing vendor relationships, and client communications, creating and negotiating contracts, and managing event budgets.
- Manage and coordinate payments and relationships with all vendors, consultants, and service providers.
- Manage the process of requesting monthly office funds from the global office, developing monthly spending reports, and keeping proper book records of financial transactions and support documents.
- Manage the budget development process for in-country alumni activities, selection, and recruitment as well as support the development of the overall GHC Zambia budget.
- Manage country office interns ensuring the personal and professional development of all interns during their tenure.
- Oversee IT equipment maintenance and other IT-related office tasks
- Oversee the annual recruitment season by developing strategies that ensure that GHC Zambia is reaching candidates with the right skills and the best fit for the fellowship program.
- Manage fellow interview schedules and ensure that fellows and alums are involved in the selection process.
- Oversee fellow selection and recruitment-related requests from the Central Admission team.
- Coordinate the onboarding process of all new fellows, support security drills; support safety and security efforts at retreats; follow up on housing-related safety and security concerns.
- Support the tracking and completion of all fellow responsibilities (stretch projects, cohort projects, speaking engagements, etc.) throughout the fellowship year.
- Support fellow coaching and curriculum implementation throughout the fellowship year by facilitating training sessions and supporting regular fellow check-ins.
WHO YOU ARE
- An enthusiastic advocate for Global Health Corps’ mission and values. You are inspired to empower and support leaders building a movement for global health equity. You thrive on a close-knit team that values shared integrity, inclusive collaboration, sustainable resilience, and continuous learning.
- A great organizer: With 4-6 years of progressive experience in Program and Operations management, you have experience managing office operations, event planning, and program logistics management. You can stay focused on different tasks, are detail-oriented, able to create work plans, and anticipate deadlines.
- A strong communicator and relationship builder. You enjoy looking for ways to relay information so it sticks and is easily understood. You have a warm, energetic, and authentic personality that translates to building lasting relationships with a range of personalities.
- A strong self-manager: You can set professional boundaries and are resilient and able to manage yourself and keep composure in times of stress. You can work independently with minimum supervision and are familiar with finance management and compliance.
- A curious learner: You are a curious learner and enjoy working with and training young professionals through facilitating sessions, coaching, and curriculum implementation in leadership development programs.
- A problem solver who owns your work. You overcome obstacles in your work by identifying them, adapting to new information, and proactively devising solutions. You take action before being asked and hold yourself accountable when you set goals.
- An action-oriented, resourceful, and collaborative team member. You possess a “get it done” attitude, with the ability to stay focused and nimble in a dynamic environment. You work effectively across teams, time zones, and with people from diverse cultural backgrounds.
- Education: Bachelor's degree required.
WORK ENVIRONMENT AND BENEFITS
This role can be based in Lusaka, Zambia. You will have the opportunity to work from the office and at home. You will work with your manager to determine the details of a hybrid work schedule. Compensation is competitive and includes an excellent benefits package with medical insurance, paid vacation days and wellness days, a professional development stipend, and flexible scheduling.
If this opportunity speaks to you, please apply with 1) a cover letter that explains why Global Health Corps’ work excites you and why this role is a fit for you, and 2) your resume. We review applications on a rolling basis.
Global Health Corps is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.
We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.
Due to the high volume of applications received, only those selected for an interview will be contacted.