Director of People
New York, NY
Global Health Corps
The extreme disparity in health outcomes and access to healthcare that exists today between the world’s rich and the world’s poor is unjust and unsustainable. To change this unacceptable status quo requires a new generation of leaders with diverse skills and backgrounds. Emerging leaders need opportunities to build their skillsets and build meaningful connections with other young leaders who share a vision for transformative change.
Global Health Corps is mobilizing a global community of emerging leaders to build the movement for health equity. Passionate young leaders enter the GHC community by participating in yearlong paid fellowship opportunities. During this year, GHC fellows serve in positions of impact within outstanding organizations in sub-Saharan Africa. They also engage in intensive training, professional development opportunities, mentorship and thoughtful community-building.
Fellows work in teams of 2—one international fellow, one in-country fellow—on a wide range areas that improve healthcare access and health outcomes for the poor. Fellows have built financial management systems for grassroots HIV organizations in Uganda, supported district pharmacies in Rwanda in rolling out new supply chain management tools, and conducted research on adolescent sexual and reproductive health services in Zambia. Each one of our community members has the capacity to change the world – and many already are – and we are grateful to work closely with them to amplify their impact. Since its founding in 2009, GHC has supported more than 1000 fellows working at various levels of the health system, across issue areas and across continents, and our community gets stronger every year.
As Global Health Corps enters its second decade, it is poised to harness the full potential of its community and contribute to real health systems change. Through collective leadership, GHC brings together these diverse actors needed to solve the complex and challenging problems. Adaptive and innovative, GHC leaders are ready and able to solve tomorrow’s health problems, today.
The Director of People Team at Global Health Corps helps to drive and foster an exceptional culture and environment for our staff to flourish throughout their employee life cycle: from recruitment and performance management to professional development and offboarding. Whether onboarding the next global health leader, building robust processes and systems, opining on organizational compliance and legal requirements, developing our people, or simply looking for ways to infuse some laughter into the lives of our staff, the Director will bring a strategic and mission driven approach to our work.
The ideal candidate will be comfortable overseeing and executing the majority of HR functions and responsibilities, contributing on both hands-on and strategic levels to cultivate a healthy and happy culture at the Global Health Corps. They have excellent coaching, communication and leadership skills, a background in organizational development, and previous experience developing organizational culture and talent acquisition. A natural project manager, this candidate will have a strategic mindset and an understanding of labor and tax law. We are looking for someone who can help the organization build and implement efficient systems that will maximize staff time and create a strong culture that is aligned with our organizational values:
· Shared integrity: we cultivate and nurture trust in ourselves and each other;
· Inclusive collaboration: we embrace the power of our differences;
· Sustainable resilience: we’re intentional with our time and energy; and,
· Continuous learning: we seek and foster experiences that allow us to grow.
Reporting directly to the CEO and working closely with staff across all offices to curate and catalyze the development of our culture, the Director will thrive in a fast-paced, global environment and have an entrepreneurial spirit. They will demonstrate creativity, adaptability, an orientation towards execution, exceptional attention to detail, and an excitement for working collaboratively across cultures and time zones.
The Director of People will fill a critical role in a close-knit, multi-cultural and dynamic organization. Specific responsibilities include:
Lead the People Team
- Hire and manage People Team intern; manage the Director of Labor & Compliance
- Identify gaps and highlight new opportunities for the People Team to support the needs of all offices
- Strategically identify opportunities to streamline people-related processes and improve outcomes, including through technology
Ensure compliance with relevant policies + requirements
- Stay abreast of labor and tax law in all of GHC’s countries of operation (currently the U.S., Malawi, Rwanda, Uganda, and Zambia), working with the Labor & Compliance Director to ensure GHC is compliant
- Develop, implement, and enforce internal policies, procedures, and programs to minimize organizational risk; annually, review all staff policies, obtain updated staff signatures and posters for display, and oversee completion of anti-harassment training
- Keep staff informed with up to date materials and processes on the staff wiki page, Dropbox shared folders, and Employee Handbook, and look for new ways to make information clear and accessible
- Maintain GHC’s personnel information, including hard copy retention and profiles in Salesforce CRM database
- Support the annual financial audit, as needed
- Manage the workforce investigation process, as relevant
Talent Acquisition & Hiring, Onboarding & Offboarding
- Manage headcount and succession planning with the senior leadership team
- Support hiring managers to scope roles and establish and manage hiring processes, including maintaining a repository of interview questions and skills assessments
- Post job descriptions on GHC’s website and external job boards and conduct additional outreach to recruit a diverse pipeline of qualified candidates
- Set up Lever for candidate review and conduct initial candidate screens, other interviews as needed
- Manage the offer and negotiation process
- Collect signed resignation or termination letters, administer severance/support unemployment claims where relevant
- Manage employment verification and reference process
Staff Performance Management, Learning, & Development
- Coordinate annual performance reviews, semi-annual compensation and rewards adjustments, and support for managers on topics from regular check-ins to addressing performance issues
- Define competency and salary levels to correspond with titles across countries
- Coach and mentor staff members, playing an active role in staff learning and development, including through oversight of GHC’s professional development fund, a $1000/staff member annual benefit
- Plan and organize staff step-backs and retreats, drawing on internal and external speakers for team bonding and growth
- Ensure all new staff attend training at The Management Center, look for opportunities to refresh staff on best practices from this and other sources
Organizational Development & Culture
- Champion organization culture development and implementation, focusing on building a trusting, respectful, and inclusive environment across staff location, background, and identity
- Lead recognition of staff birthdays, oversee manager recognition of staff arrivals and departures, and ensure every office has regular team building activities (eg “Last Thursday of the Month” celebrations, annual holiday party, etc)
- Seek regular staff feedback, including through the annual staff engagement survey, and design
- Seek opportunities to increase staff awareness and skills around subverting inequitable social norms and implicit bias, the benefits of working across diversity, and approaches to maximize inclusion
- Educate staff about current benefits, including regular reminders e.g. open enrollment period, time off to vote, balance of PTO and comp time, and annual flu shot season
- Support staff entry into ADP, payroll, and/or general of W2s and W3s, as needed (managed by Director of Labor & Compliance)
- Review and select benefits, e.g. health insurance, retirement plans, workers compensation, paid leave, etc, in alignment with country regulations, people-related best practices, and new thinking in the field
- Ten+ years of progressive leadership experience in People/Human Resources/Human Capital Management positions in international culture driven organizations
- Thorough knowledge of human resource management principles, best practices, and budgeting
- Experience working to create and foster organizational culture initiatives
- Empathetic leader who understands cultural nuances and working styles across our teams/offices worldwide to strengthen collaboration throughout the organization
- Experience building and managing performance, reward, and benefits programs
- Understanding of employment and tax legislation and regulations (preferably in at least one of our countries of operation)
- Familiarity with mediation and managing employee relations matters
- Outstanding communication, interpersonal relationship and partnership skills
- Demonstrated excellence in strategy, thought leadership, change management and collaborating across global offices
- Proven examples of successful coaching and relationship building at all levels of an organization
- Experience working with and supporting a global and diverse community
- Proven commitment to diversity, equity, and inclusion
GHC EMBRACES AND VALUES DIVERSE SKILLSETS AND BACKGROUNDS
We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. We represent varied professional backgrounds, collaborating across fields and sectors to form a powerful, close-knit network of changemakers. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders in the health equity movement, and engage with the world with dignity and respect.
Due to the high volume of applications received, only those selected for an interview will be contacted.
Thanks for applying!