Technical Writer (Remote)

Remote
Product – Technical Writing
Full-Time
At GitLab, our team of technical writers is responsible for ensuring that the documentation for all of our products is clear, correct, and complete. We are looking for great writers with strong technical proficiencies who will empower our users to succeed with our evolving suite of developer tools.
You’ll collaborate with our engineers, who will typically write the first draft of docs for the new features they create. You’ll dive in on special projects, authoring new content and improving existing resources. You’ll collaborate with others across the organization to craft tutorials and other engaging educational resources. You’ll be at the leading edge of DevOps while contributing to one of the world’s largest open-source projects.

This is a remote position with no unique geographical requirements.

Responsibilities

    • Collaborate with engineers to produce and improve our documentation content.
    • Ensure new features are documented while addressing content gaps and other issues reported by our team and community.
    • Improve the documentation user experience.
    • Produce written and video tutorials for getting started with GitLab features and on advanced topics.
    • Keep technical content on GitLab’s website up to date.
    • Review Community Writers Program pitches and merge requests.

Requirements

    • Affinity for managing and writing software documentation
    • Understanding of what makes documentation clear and effective
    • Excellent writing skills
    • Great teaching skills that translate into amazing written work
    • Highly organized
    • Experience using git
    • Familiarity with the command line in Linux or Mac
    • You share our values, and work in accordance with those values

Bonus Points

    • Experience with static-site generators
    • Experience with one or more DevOps tools

Hiring Process

    • 30 minute screening call with one of our global recruiters
    • A 45 minute interview with our Technical Writing Manager
    • Two 30 minute interviews, one with a technical writer, and one with one of our developers (these are scheduled concurrently)
    • Team feedback is then reviewed in colab session between the hiring team
    • Next, candidates will be invited to a 30-minute interview with our VP of Product
    • Candidates may be selected to interview with our Chief Executive Officer
Remote-ARG

About GitLab
GitLab Inc. is a company based on the GitLab open-source project. GitLab is a community project to which over 1,000 people worldwide have contributed. We are an active participant in this community, trying to serve its needs and lead by example. We have one vision: everyone can contribute to all digital content, and our mission is to change all creative work from read-only to read-write so that everyone can contribute.

We value results, transparency, sharing, freedom, efficiency, frugality, collaboration, directness, kindness, diversity, boring solutions, and quirkiness. If these values match your personality, work ethic, and personal goals, we encourage you to visit our primer to learn more. Open source is our culture, our way of life, our story, and what makes us truly unique.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply. Our hiring process is described in more detail in our hiring handbook.

Work remotely from anywhere in the world. Curious to see what that looks like? Check out our remote manifesto.

Top 10 reasons to work for GitLab:
1. Work with helpful, kind, motivated, and talented people.
2. Work remote so you have no commute and are free to travel and move.
3. Have flexible work hours so you are there for other people and free to plan the day how you like.
4. Everyone works remote, but you don't feel remote. We don't have a head office, so you're not in a satellite office.
5. Work on open source software so you can interact with a large community and can show your work.
6. Work on a product you use every day: we drink our own wine.
7. Work on a product used by lots of people that care about what you do.
8. As a company we contribute more than we take, most of our work is released as the open source GitLab CE.
9. Focused on results, not on long hours, so that you can have a life and don't burn out.
10. Open internal processes: know what you're getting in to and be assured we're thoughtful and effective.

See our culture page for more!