Givebutter - Customer Success Manager, Retention Team

Submit your application

Resume/CV ✱
ATTACH RESUME/CV
Couldn't auto-read resume.
Analyzing resume...
Success!
File exceeds the maximum upload size of 100MB. Please try a smaller size.
Full name✱
Email✱
Phone ✱
Current location
No location found. Try entering a different location
Loading
Current company

Links

LinkedIn URL
Twitter URL
GitHub URL
Portfolio URL
Other website

Customer Success Manager Application Questions

How many years of experience do you have working in sales or post-sales?✱
- 0-2
- 2-5
- 5+
How many years of experience do you have working in Saas?✱
- 0-2
- 2-5
- 5+
Have you managed a portfolio of accounts? What was the size of your book of business in your most recent role?✱
- never managed a book of business (but eager to learn!)
- fewer than 50
- 50-100
- 100-150
- 150-200
- 200+
Tell us more about the accounts you've worked with (ie high-touch/white glove, medium touch/reactive, etc.)✱
Tell us about any experience you have working for a nonprofit in fundraising or development. If you’ve never worked at a nonprofit, tell us about any experience you have with selling to nonprofits or managing nonprofit accounts.✱
If you could add one feature to the Givebutter platform, what would it be and why?✱
This role will begin in January 2025. Does that fit with your timeline?✱
- Yes, happy to start in January 2025!
- No, that won't work for me, I'd prefer to start earlier

US Eligibility

Are you a US Citizen or permanent resident?✱
- Yes, I’m a US Citizen or permanent resident
- No, I’m not a US Citizen or permanent resident

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status

Demographic Survey

What is your location?

Demographic Survey for Givebutter

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name or job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.

What is your age range?
- 17 or younger
- 18-20
- 21-29
- 30-39
- 40-49
- 50-59
- 60 or older
I identify my ethnicity as
Select all that apply
- White / Caucasian
- Hispanic, Latino, or Spanish origin
- Black or African American
- Asian
- Native Hawaiian or other Pacific Islander
- Indigenous Peoples, First Nations, Native American, or Alaska Native
- Middle Eastern or North African
- Some other race, ethnicity, or origin
What gender do you identify as?
- Female
- Male
- Non-binary
My preferred pronouns are:
- He/His
- She/Hers
- They/Them
Where did you first hear about Givebutter?
- LinkedIn
- Social Media (Instagram, TikTok, Twitter, Facebook, YouTube)
- Job Board (AngelList, Remote Ok, Indeed)
- Idealist.org
- InHerSight
- Comparably
- Glassdoor
- Referred
- Other