Care Team Lead
Albuquerque, NM
Case Management – Care Team /
Full Time /
On-site
Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.
The Care Team Lead oversees the operations of our care team, which includes all care team members. Reporting directly to the Care Team Director, this position is responsible for providing leadership, guidance, and support to the care team members, ensuring the accuracy of records, and keeping goals on track. This role encompasses training and development, quality assurance, and performance management to ensure the efficient delivery of high-quality care.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. #IND
Responsibilities:
- Provide direct leadership to the care team members, fostering a positive and collaborate work environment
- Set clear expectations, goals, and priorities for team members, aligning their efforts with organizational objectives
- Escalate any significant issues, concerns, or challenges to the Care Team Director
- Develop and implement training programs and resources to ensure that team members are equipped with the necessary skills and knowledge to perform their roles effectively
- Provide ongoing guidance and support to enhance the professional development and competency of team members
- Oversee the timeliness, accuracy, and completeness of medical records, letters of medical necessity, and other documentation prepared by team members prior to submission
- Implement quality assurance measures and conduct regular audits to ensure compliance with regulatory requirements and organizational standards
- Work closely with the Care Team Director to establish and track performance metrics, goals, and objectives for the team
- Monitor progress towards goals, identify areas for improvement, and implement strategies to keep the team on track to meet targets
- Foster a culture of collaboration and teamwork within the care team and across interdisciplinary departments
- Facilitate effective communication and coordination between team members to ensure seamless and excellent patient care delivery and continuity of services
- May carry a caseload based on business needs
Qualifications:
- Healthcare experience preferred
- 1 to 3 years in a Care Team or Patient Navigation role is required
- 1 to 3 years of Supervisory experience preferred
- Key competencies include delegation, critical thinking, problem solving, and leadership
Benefits:
- Medical, dental and vision
- $100 monthly cell phone reimbursement
- HSA and FSA
- Company Paid Life Insurance
- Company Paid Short Term Disability
- Company Paid Long Term Disability
- 401k match
- Vacation
- Sick Pay
- Company Holidays/Floating Holiday
- Birthday Holiday
$56,713 - $60,000 a year
Plus, quarterly bonus based on experience.
To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.
If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!
Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.
