Outreach Coordinator
Albuquerque, NM
Patient Development – Patient Development /
Full Time /
On-site
Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.
If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.
Unlock a rewarding career as an Outreach Coordinator! Join our dynamic team and take advantage of bonus opportunities that recognize your dedication and impact. Your hard work can lead to additional earnings while you grow professionally and make a meaningful difference.
The Outreach Coordinator is a multi-faceted role that combines marketing with patient outreach and engagement. This role will drive brand awareness, customer acquisition and revenue growth by implementing effective marketing initiatives. The Outreach Coordinator will be responsible for building and maintaining connections with local unions and organizations, coordinating and attending patient events, senior fairs and other community events.
Responsibilities:
- Develop and execute marketing strategies aimed at driving brand awareness, customer acquisition, and revenue growth
- Will be required to travel between 800 - 1500 miles per month on average. Will be reimbursed at .70 cents per mile
- Collaborate with cross-functional teams to create compelling campaigns and initiatives
- Patient Outreach and Engagement
- Serve as the primary point of contact for patient communication and support
- Ensure the highest level of customer service is provided throughout the patient development process
- Conduct outreach efforts to attract potential patients, including completing intakes and providing ongoing updates and check-ins throughout their journey
- Foster positive relationships with both internal staff and external hospital and medical group records departments to facilitate smooth record retrieval and cooperation
- Community Engagement and Relationship Building
- Build and maintain connections with local unions, community organizations, and other stakeholders
- Coordinate and attend patient appreciation events, senior fairs, marketing events, and other community activities to promote our program and services. Interpret and analyze lab results, tests and other diagnostic information.
- Coordinate effectively with internal staff, external stakeholders, and medical providers to facilitate seamless patient development and support processes
- Educational Outreach
- Educate former Department of Energy workers, contractors, and subcontractors on qualification requirements and available resources, facilitating access to necessary services and support
- Maintain accurate records of patient interactions and outcomes
- Generate reports on outreach efforts, patient engagement metrics, and marketing campaign performance to inform strategic decision-making
Job Qualifications:
- Experience in sales, marketing, or patient advocacy in home care, hospice, or other healthcare settings is preferred
- Technical proficiency with Microsoft Office Suite and other relevant software is required
- Ability to travel to events and meetings within the market area
- Key competencies include customer focus, advocacy, communication skills both written and verbal, analytical skills, problem solving, critical thinking, organization, adaptability, empathy and teamwork
- Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness (DEEOIC) program is a plus
- Bachelor’s degree in business, marketing, or communications is a plus
Benefits:
- Health, Dental, and Vision Insurance after 90 days.
- 401(k) with company matching program.
- PTO, holidays, and your birthday off.
- Company holidays, floating holiday, and birthday holiday.
- Vacation (PTO) and Sick Days.
- Company-paid STD and LTD.
- Tuition reimbursement program.
- $100 monthly cell phone reimbursement.
- Monthly in-office lunch for birthdays, anniversaries, and events.
$45,000 - $100,000 a year
Compensation Details:
Base annual salary ranges from $45,000 to $55,000, depending on experience and qualifications.
In addition to base pay, top performers can earn bonus potential of $45,000+ annually based on achieving and exceeding performance metrics.
Mileage will be reimbursed at .70 cents per mile.
To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.
If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!
Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.
Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.
Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.