Assistant HR & Payroll Director

San Francisco
People – HR Operations /
Full-Time /
On-site
About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Position Summary
We are seeking an Assistant Director to lead the payroll, benefits management and departmental operations for the human resources department. Reporting to the Senior Director of HR, this role involves collaborating strategically on workflow and processes across the department. Specifically, driving excellence, compliance, and supervision for the payroll team and Senior HR Generalist. The selected candidate will lead their team and evaluate payroll efficiency, key HR workflows, compliance, and work cross-functionally across the HR department to ensure GLIDE staff understand, receive training and adhere to our policies and processes. Supporting both the CHRO and the Senior Director of HR, you will ensure our payroll and HR processes are integrated and flow seamlessly across the organization. If you are an ADP guru, can thrive in a fast-paced environment, and have a passion for building systems and processes, we invite you to apply and join our team!

Essential Duties & Responsibilities:

    • Oversee the timely and accurate processing of GLIDE’s semi-monthly payroll for our 180+ exempt and union staff.
    • Oversee the coordination and payroll administration of our leave of absence, disability and court-ordered processes for staff.
    • Implement efficient mechanisms and/or training whereby the payroll team can support GLIDE employees inquiries on payroll related matters in a timely fashion. Work with the team to build SOP’s (standard operating procedures) for payroll helpdesk.
    • Supervise, coach and train the Payroll team and Generalist to establish a bar for performance; provide coaching and support to cultivate their professional growth and collaboration with staff.
    • Ensure all benefit premiums are updated and flow correctly across ADP and benefits carriers; ensure all union dues are appropriately applied to union staff; ensure payroll setup is updated accordingly for staff on leave and disability payments are made accurately.
    • Ensure the coordination and flow of staffing changes are administered timely, and are accurately reflected in ADP (fte, departmental, salary, vacation accruals, etc.).
    • Support all conversations with our workers comp and benefit providers to ensure documentation and pay-related changes are adequately reflected in ADP.
    • Ensure all workers’ compensation and Leave of Absence pay (and status in payroll) is appropriately set and updated in ADP.
    • Support the payroll team with reconciling, troubleshooting, and resolving all payroll related inquiries; escalating complex questions to the Senior Director as necessary.
    • Support Senior Director with creating and overseeing the processing of final manual checks (and documentation), wire transfers, audit prep, annual reporting and direct deposits.
    • With support from the payroll team, audit the monthly billings and payment of administrative premium for all plans; reconcile invoices for accuracy and ensure payroll contributions accurately reflect elected benefit premiums.
    • As needed, assist Senior Director with year-end preparation (W2’s, 1099, and 403b contributions reporting).
    • Be a thought partner to CHRO on creating internal efficiencies, policy updates, and HR workflow processes to ensure that staff reap full benefits of all internal resources. Be able to problem solve and create strategies for efficiencies across HR and payroll.
    • Identify and champion automation opportunities and process enhancements to elevate payroll functions.

Minimum Qualifications:

    • Minimum of 8 years as a Payroll and/or Senior HR Administrator/Manager who has direct experience processing payroll for mid-to-large organizations.
    • Certified HR Professional or Certified Payroll or ADP Professional designation is highly preferred.
    • Hands on experience and expertise working in a union environment.
    • Supervisory experience leading a small payroll and/or HR team.
    • Comprehensive knowledge of payroll procedures and relevant laws, with a focus on compliance.
    • Ability to navigate, reconcile and troubleshoot changes and payroll glitches in ADP.
    • Experience collaborating with front and back-end benefits brokers and vendors related matters (i.e. retirement, flexible spending accounts, commuter and workers' compensation contracts).
    • Comfortable and ability to manage multiple time sensitive priorities and deadlines.
    • Ability to manage multiple projects, track deadlines and prioritize tasks effectively across the team.
    • Ability to proactively forecast and create effective workflows and solutions that enhance payroll and HR processes.

Work Environment:

    • GLIDE’s buildings are located in the Tenderloin neighborhood.  
    • GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

Physical Requirements:

    • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
    • Ability to work on a computer and see details of objects at close range.
    • Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
    • Finger dexterity and the ability to use all standard office equipment.
    • Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
$130,000 - $140,000 a year
This is a fulltime (40 hour/week) Exempt position.