Identity Management Specialist II
Greenville, South Carolina
Information Technology /
Full-Time /
Hybrid
What does it mean to be an Identity Management Specialist II at GLS?
The Identity Management Specialist II is responsible for the maintenance of access control lists for all lines of business within the organization. This role will work with business partners within all departments to ensure the accuracy and effectiveness of the defined security and system roles for all applications and environments.
How will you drive value within the organization as an Identity Management Specialist II?
- Administer the configurations, support, and maintain documentation for SSO-enabled applications
- Manage and recommend Microsoft new licenses for various business needs and find ways to optimize the use of existing licenses
- Lead and coordinate regular account access reviews according to a schedule set by leadership
- Lead and coordinate clean-up efforts after access reviews are conducted
- Serve as the primary liaison between the IT infrastructure teams and internal audit/compliance to provide needed reports
- Perform identity management and access tasks related to additions, modifications and deletions to user accounts and access lists of various systems
- Serve as second tier escalation support from the service desk for access issues
- Maintain process documentation for all systems controlled by the Identity Management team
- Perform daily checks of IAM platforms for quality and expected functionality
- Maintain electronic records and files that support work performed, results and outcomes
What should you already know to be successful as an Identity Management Specialist II?
- Minimum of bachelor’s degree required
- Minimum of two years’ experience in an information technology role required
- Working knowledge of networking, hardware, software, and OS interaction
- Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
- Strong interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
- Team player that can adapt in a fast pace and changing environment
- Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
- Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
- Demonstrated ability to establish and enhance processes to improve business results
- Commitment to exemplifying the organizational core values and key competencies
Employment Requirements:
- Must be able to pass a criminal background check
- Must be able to work at a desk/in a seated position up to 100% of the workday
- Must be able to constantly operate a computer and other standard office equipment
- Must be able to talk and hear to exchange accurate information
- Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
- This position is full-time
- This position does not require travel
