Head of Growth

San Francisco, CA
G&A – Marketing /
Full-time /
Forward is on a bold mission to make high-quality healthcare available to a billion people across the globe. We’re building the world’s most advanced healthcare platform from the ground up, combining hardware, software, and doctors under one roof. 

Forward was founded in January 2016 by former executives and engineering leaders from Google and Uber. We are funded by some of the world's best investors and entrepreneurs, including Founder's Fund, Khosla Ventures, First Round Capital, Eric Schmidt (Google/Alphabet Chairman), Marc Benioff (Salesforce Founder), Joe Lonsdale (Palantir Founder), and Garrett Camp (Uber co-Founder). 

Many industries have successfully cut out the middleman by selling directly to consumers. However, no one has ever accomplished this in healthcare—arguably the most important and personal industry to consumers—until now. We know that at the heart of our success is our team. Become a part of the growth team that is focused on bringing better health, happiness and peace of mind to consumers everywhere

Press and Videos:
Health Moves Forward [CEO Blog Post]
Forward Health Launched CarePods [Tech Crunch]
An AI Doctor In A Box Coming To A Mall [Forbes]
Former Googler Adrian Aoun raises $100 million for walk-in AI healthcare pods [Fortune]
Forward Raises $100M and Announces Forward CarePod™ [Forward]

As an early member of our Marketing team, you’ll have a key role in rebuilding our country’s most important and most broken industry from first principles. You will be a key factor in helping leadership make crucial business decisions and will be navigating through the most impactful problems we have as a company.

YOU WILL:
-Work alongside our leadership team as a key member of our marketing team
-Scale and lead the growth marketing team
-Own and execute all customer acquisition instruments including paid media, growth product, website, demand generation, analytics, and new channels
-Partner with engineers, analysts, and operators to build out and optimize new member conversion
-Develop and execute against Forward’s growth strategy
-Build relationships with cross-disciplinary teams of physicians, designers, and engineers to enable rapid scaling of the business

YOU ARE:
- Impact-Driven: You’re deeply mission-driven, and you think there’s more to life than software that enables puppy ears to be superimposed in photos. (Although we concede those are cute.)
- Analytical: You have a deep understanding of how to break down and solve complex, ambiguous problems with a demonstrated track record of high performance.
- Entrepreneurial: You’re a self-starter who loves to own things end-to-end. You don’t ask for permission - you’re too busy making things happen.
- A Good Helicopter - You can alternate between 10,000 foot and 10-foot views easily, and at the right time. Creating and communicating the roadmap for a long-term cross-functional project? Diving into a detailed and thorough data investigation? All in a day’s work.
- An Operational Wizard- You have a demonstrated track of building efficient, scalable processes.
- A Leader - You’re kind, collaborative and humble. Teams want to be in the trenches with you, and to build something great by your side.


MINIMUM QUALIFICATIONS:
- 7+ years experience with a background in growth marketing, performance marketing, customer acquisition marketing, consulting, business analytics, engineering, or related field
- B2C experience
- Excellent communication (both written and oral)
- BA/BS required
- Legally authorized to be employed in the U.S.

PREFERRED QUALIFICATIONS:
- Previous management of a 5+ person team
- High growth startup experience a major plus, but not required
- Technical product management experience a plus
- Experience with a modern marketing tech stack

The base salary range for this full-time position is $80,000-$180,000, plus equity and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations. Within the range, individual pay is determined by factors including job-related skills, experience, relevant education or training, and location.

WHY JOIN FORWARD?

We don’t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You’d be a major part of the story behind one of the most ambitious startup attempts of the past decade and you’d work with a team of people who want to use their talents for good.

Our Commitment to Diversity and Inclusion:
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.

We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

Information collected and processed as part of any job application you choose to submit is subject to Forward’s Privacy Notice to California Job Applicants.