Help Desk Support Intern

El Segundo, CA
GoGuardian HQ – Information Technology
Intern
Safer Students. Better Learning. At GoGuardian our software is revolutionizing K-12 education by helping teachers and students tap the educational power of the internet in safe and inspiring ways. As the only solution in its space built exclusively by, for, and with educators, it's easy to see why GoGuardian was just named Inc. 500's fastest growing Education company and 5th fastest growing Software company.

We're currently looking for a Help Desk SupportIntern to be on the front lines in our El Segundo office, supporting employees in a primarily Mac and G Suite environment. This is an exciting opportunity to work at a high-growth, fast-paced technology company where you'll be a key contributor and learn a ton about IT!

Our environment: approximately 135 users (and growing!) with a handful of remote based employees; predominantly Mac users, G Suite, Jira & Confluence, AWS and Meraki infrastructure.

What you'll do:

    • Provide friendly, white glove Level 1 support for day-to-day operations and IT needs of our employees
    • Audio/Visual setup, support, and troubleshooting

What you'll need:

    • You’ll bring your passion for interfacing with people. Some experience in the following systems would be a plus, but is not entirely necessary. We will train you!
    • Mac OS X
    • Audio/Visual equipment
    • Printers

Bonus:

    • AWS, Meraki/firewall, VPN, AP or SSO experience
    • Familiarity with SaaS
    • Passion about education and technology
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns, or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.